Pinnacle Koh Tao Resort

Room was dated but clean. The size of the room was great. Keep in mind that there is a lot of stairs! Pool area is in the process of being updated but the pool water didn't seem as clean as it could be. Food was decent just a bit annoying that room service didn't start until 2pm. Breakfast was good, small selection but good tasting.

Views from the hotel are amazing! Private location only 5 mins away from main town. Staff were friendly and helpful.

They took photos of my room and all my stuff.

Great

Beautiful view! Can’t be over stated

Great hotel

Beautiful cliff resort with access to snorkeling. Enjoyed a few salads. It’s isolated and there are many steep hills so be aware of this if you have issues with climbing or are wanting a party scene. It’s nice and quiet and away from it all. Rooms are a little dated but the view makes up for it. My only issue was the price for off season was a little high and the 17% service charge plus VAT on top of the bill was a surprise. I am a generous tipper with service so I always find these fees insulting. I was also told I could not work on my laptop during lunch and really wanted to eat while working and was told to sit in the lobby. Later I found out this was an error but I requested to eat and work several times and was told by the restaurant I could not do that. Breakfast is quite nice with many options. I’ve stayed all over the islands here and aside from price point, it was a nice stay for work and play. Too bad Thailand happy hours didn’t include wine! 😊

Exceeded in every way, a great team, a great hotel, a great view, a great bed!! Thanks for everything we will be coming back! Fact! We’ll walk if we have to ;)

This was the 3rd time we have stayed here. Very relaxing with nice pool, close to small quiet beach and a short walk to Chalok Bay. Breakfast is simple but adequate. The restaurant isn't bad, maybe a bit pricey compared with others around, but lovely setting high on the hillside.

Excellent experience. Highly recommended. Staff extremely friendly. Will come back.

The hotel is in a beautiful spot, and the rooms are gorgeous. They also provide free shuttle to the pier, which we utilised every night to go for dinner. My only issue was the restaurant. It was very expensive, and the quality not good for what you're paying. Drinks were mostly made of ice. Our first night we ate at the restaurant and the waitress was very bothered by our presence. We just wanted to order food and drinks and she rolled her eyes at us walking away. If they had better service and quality we probably would have had more meals there.

The hotel is built along a slope facing the ocean so that the view from nearly everywhere is absolutely breath-taking. The structure of the hotel means there are a lot of steep stairs to get from your room to the restaurant/reception/pool etc and I would therefore not recommend this hotel to anyone unfit or unable climb a large number of stairs. The hotel service is great with shuttles available to a more lively area on the island as the hotel is situated in quite a remote area. The facilities at the hotel are really good although they aren't very well maintained (beach is covered with collapsing old unused bars, gardens are not well kept) giving a slight eerie atmosphere. The hotel was also unable to respond to any of my emails and finding a number for the hotel that is still in use was more challenging than should be. Otherwise, a lovely place.

The hotel is built on a slope facing the ocean so the views are incredible from anywhere on the property. Because of its structure, a lot of steep stairs have to be climbed to reach the pool/your room/etc. Not advised for anyone unfit or with physical problems. The service is excellent and free shuttle services are available to town as the hotel is quite a distance from any restaurants etc. The management of the hotel could be improved upon. While the facilities are great, its maintainance seems to be lacking (eg. Junk all over the private beach, Gardens not looked after)

We had nothing but issues with this hotel from the moment we walked in. -Our safe was not working -The water has issues 50% of the days. Some days it wouldn't turn on at all, some days it would come out brown. -Our a/c was broken (they did fix it for us the next day) -Our bags were covered in hundreds of little bugs that looked like small red ants. -We already paid for our hotel but they rang through someone's credit card (not ours) when we got there and showed us saying that it was for our payment. -Our fridge was missing a few items the list said we had.

I stayed at Pinnacle for 4 nights and found it to be very comfortable and the staff very helpful and warm. The included buffet breakfast had a good assortment of foods and the standard room had an amazing view of the ocean. There are a lot of stairs between rooms and facilities as it is located on a hillside, so anybody with mobility issues may find this accommodation to be difficult (/not possible) to navigate, but was not a major issue. It is about a 10/15 minute walk via the beach to the main drag in the local area where there were quite a few solid food options.Not a far drive from the busier areas on the island but a good option if you want a few less people and a more chill vibe. Would recommend.

This place is a bust. We took the shuttle into town, when it picked us up it was an hour late. Terrible location. Ants. Lots of ants, even in the food at breakfast. The only reason we could stay our four nights here was because of the French man who worked at the front counter, did a good job. Other than him, the staff is brutal.

This hotel is lovely. They have spectacular views! And their quality manager was very helpful, thorough, and friendly. However, the hike up and down this property is terrible, especially with the weather. You have to hike up and down steep stairs to get to the restaurant, the pool, the bar, and the beach! Also, they provide a free shuttle to town but only a few times a day so if you're looking to go to town your limited those times unless you want to pay a hefty taxi fee. On another note, I would not recommend diving with their dive resort onsite either (Dive Wishes). They are much pricier than other dive companies and we did NOT have a good experience with them.

We were very nervous going to this hotel because we have had many bad experiences through out our hotel stays in Thailand. Also the reviews we read on this place were not too good. We loved it! Location was perfect! Our view was stunning (room number was 3425), room size perfect, location to pool, beach, restaurant and bar was perfect. This hotel provides free shuttle to and from town, 15 minute walk to another village with more stunning beaches, great restaurants and bars. Yes everything is up hill but you can't change the lay of the land and it's a great work out for the butt (which 95%of us need). The breakfast was the best by far in Thailand, staff arranged boats and taxi for our 5 am departure plus gave us "breakfast boxes" to go which consisted of a ham and cheese sandwich, boiled egg, fresh fruit and orange juice. We absolutely would stay here again and definitely would recommend you stay here if visiting Koh Tao.

Amazing service, hotel and its view! Very good food

Fantastic- we got a Seaview villa close to the restaurant and the view was unbelievable- this resort faces due west so you will get the beautiful sunsets every night