What do past guests say about Jinja Nile Resort?

Jinja Nile Resort is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Jinja Nile Resort

Name: Jinja Nile Resort
Address: P O Box 1553, Kimaka, Jinja, Uganda, P O Box 1553, Jinja, Uganda
Rating: 8.4

Hotels

8.4

/10

Very Good

61 reviews

What Guests Say About Their Stay

Mike

10.0

/ 10

Excellent Hotel. Good Wi-Fi, good hot water. Excellent air-conditioning. Great pool, good gym, good view of the Nile. And a sauna!

Jonathan

10.0

/ 10

Beautiful location and rooms. Breakfast was ok. Good customer service and rooms large

Arthur

10.0

/ 10

It was a very well kept property. Very clean, kind staff, good food & breathtaking view. Martha in the dinning room & the front desk lady were amazing.

In the Area

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P O Box 1553, Kimaka, Jinja, Uganda

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Jinja Nile Resort is a good choice when you are visiting Kimaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Jinja Nile Resort

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What's around Jinja Nile Resort

P O Box 1553, Kimaka, Jinja, Uganda

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Location

Staying at Jinja Nile Resort is a good choice when you are visiting Kimaka.

About Jinja Nile Resort

From business event to corporate gathering, Jinja Nile Resort provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Jinja Nile Resort is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Jinja Nile Resort is the right place to stay.

All facilities in Jinja Nile Resort

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Spa
Outdoor pool
Picnic area
Garden
Fitness center
Barbecue
Sauna
Steam room

Hotel Services

Laundry service
Welcoming drinks
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby

General

Banquet
Parking
Terrace

Business Facilities

Business facilities
Conference center
Business center

Food and Drinks

Poolside bar
Snack bar

Sports and Recreations

Billiard
Fitness center

Family-friendly Facilities

Children pool

Transportation

Airport transfer

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Jinja Nile Resort

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 7:00 AM to 6:30 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:

10:30 - 22:30

Check-out:

Before 11:00

Airport shuttle fee: USD 140 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, Noise-free rooms not guaranteed, Essential workers only - NO, No elevators

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 10:30 - 22:30 - to 11:00
Available rooms at Jinja Nile Resort	125
Another facilities in Jinja Nile Resort	Spa, Outdoor pool, Picnic area, Garden, Fitness center

Frequently asked question in Jinja Nile Resort

What are available facilities at Jinja Nile Resort?

There are top facilites at Jinja Nile Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Jinja Nile Resort?

The standard check-in time at Jinja Nile Resort is starting from 10:30 - 22:30 while the latest check-out time is at Before 11:00

What is the star rating of Jinja Nile Resort?

Jinja Nile Resort is a 3.5-star hotel.

How many rooms are available at Jinja Nile Resort?

Jinja Nile Resort has 125 rooms in total.

Does Jinja Nile Resort provide airport transfer?

Yes, Jinja Nile Resort provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in Jinja Nile Resort

Overall Ratings & Reviews Jinja Nile Resort

Other sources (61)

8.4

Very Good

From 61 reviews

Cleanliness

8.6

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Jinja Nile Resort

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Top reviews

Mike

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Excellent Hotel. Good Wi-Fi, good hot water. Excellent air-conditioning. Great pool, good gym, good view of the Nile. And a sauna!

Jonathan

Business

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Beautiful location and rooms. Breakfast was ok. Good customer service and rooms large

Derrick

Business

2.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

We stayed at Jinja Nile Resort in June 2025 with a team of 30 international humanitarian volunteers. At 6:00 AM one morning, a hotel security guard escorted an intoxicated woman dressed in black lace to our private cabin and persistently knocked on our door for almost 30 minutes. We feared for our safety. The hotel later claimed this was a “mistaken room” and that some guests “request these girls.” Despite multiple requests, we never heard from the General Manager. Only a Food & Beverage Manager responded—offering a mere $40 discount for what was an extremely disturbing and dangerous incident. With 10 of our guests booked through Expedia, this lack of accountability is unacceptable. This property is not safe. The hotel’s handling of the situation was dismissive and alarming. We have formally requested Expedia to investigate what appears to be ongoing illegal activity and disregard for guest safety.

Yaye NDAO

Leisure

4.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Poor service. Hotel not clean.

Arthur

Leisure with Friends

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

It was a very well kept property. Very clean, kind staff, good food & breathtaking view. Martha in the dinning room & the front desk lady were amazing.

Nicolas

Business

8.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

It was a great stay, best for families.

Shannon

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Such a lovely place and so peaceful. Everything was wonderful and the staff are amazing. We will definitely be back again.

Lyndon

6.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Ok view of the Nile. Poor dining options.

JESS

Leisure Family

8.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Beautiful view of the River Nile. Pool was closed for renovations and we were not in informed prior. Friendly staff and excellent food.

Michael

Leisure with Partner

10.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

Everything was great. The staff are very friendly and housekeeping was great as well. The restaurant food was great as well as the included breakfast. My only complaint is that the pool area was under renovations. I wish that would have been advised at the time of booking. But, it needed to be done and in a few weeks the pool area will be completly remodled for the summr guests.

Karim

Leisure with Partner

10.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

It’s right at the Neil river, very good staff.

PAUL

Business

4.0

/10

Reviewed 155 week(s) ago

Expedia Group verified review

The staff are very pleasant but not managed well. I stayed in two rooms due to problems with Wifi and A/C. Housekeeping is inconsistent - either lacking a checklist for each room changeover or the team leader is not checking. Reception says they will do something then forgets; remind them bt they don't call back. I then discovered that the team does not keep a logbook - a basic of hotel front desk management. The phone number of hotel sent with reservation is no longer their phone management did not update the listing. The phone on Google no one picked up during nine calls I made form 8 pm to 10 pm. So many maintenance issues I can't list them here. One example -cracked tiles, big ones, around the swimming pool - a hazard to guest's toes but again shows no management leadership. In its day it was a four start but has sunk to a three star product.

Beyers

4.0

/10

Reviewed 156 week(s) ago

Hotels.com verified review

Dirty room, mattress old, service not good at all.

Daniel

Leisure with Friends

8.0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

Beautiful place

Neema

Leisure Family

8.0

/10

Reviewed 165 week(s) ago

Expedia Group verified review

Loved the gardens. The staff was helpful and polite and the food was good . The rooms could use an update though.

Jude

Leisure Family

10.0

/10

Reviewed 167 week(s) ago

Expedia Group verified review

The chef knew what his job is means and he/she did a perfect job

Deborah

Leisure with Partner

6.0

/10

Reviewed 167 week(s) ago

Expedia Group verified review

It was clean and breakfast was well diversified and staff was good.

David

10.0

/10

Reviewed 173 week(s) ago

Hotels.com verified review

I had a wonderful stay at the Jinja Nile Resort! I thought the food was very good, the place was clean, and the rooms were very nice. I slept great here because it was quiet and the AC worked unlike other places I stayed. The staff here were unbelievably helpful. I had an unexpected emergency and they had to take me to the hospital for an overnight stay and bring me back. They were very caring and helpful. I highly recommend this resort!

Samira

Business with Partner

8.0

/10

Reviewed 176 week(s) ago

Expedia Group verified review

Good

Nina

Leisure

6.0

/10

Reviewed 185 week(s) ago

Expedia Group verified review

Check in was extremely poor - when our tourist van drove up to the entrance, there was no doorman/valets to greet and help with luggage which had to be dragged down a few steps and a long entry way. Worse yet was the check in staff - a woman working on the computer who did not even acknowledge our presence and kept us waiting about five minutes. She SHOuLD have had the courtesy to say hello and excuse the fact that she had to finish something. Then, the “Nile view room” had a large wide tree in the middle of the view! Tried to change to a better room but was too not offered another less than optimal view so stayed put. What was great was the housekeeping staff and room service. Housekeeping was very helpful, bringing a hair dryer, tissues and extra soaps. Room service was also great creating a custom drink!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.