Don Boutique Hotel Montevideo

Nice staff. We should have paid more for a larger room with a window not looking into an air shaft. Pool was being repaired the afternoon we’d planned to use it. Easy walk to the Boquebus.

Close to lots of good restaurants and cafes. I also loved their roof terrace.

The hotel is right across from the port and is near a walking strèet in old town. The hotel is art deco and could use some sprucing up but was a good deal. I really appreciated the private outdoor area with the room. Breakfast was solid too and the service was great. Recommend.

Staff. Every single person was great but Diego was one step ahead.

Not as advertised. Poorly kept. Pictures on line look great but not as advertised. Room - headboard was shredded - brutal mattress and pillows. Pool - filthy green slime, no evidence of filtration system working. Pool area. - looks like it had not been attended to for many month. Upstairs lounge area - full of garbage and old bottles… Don’t book here.

It was a good location for the old town. During the day there are several restaurants open, but after 6 pm the choices nearby are limited. Our first room had a strong cigarette smell, but the staff moved us with no issue the next morning to a clean room.

The nicest lodgings so far on this trip to South America. The best staff, hotel condition and style, room, bath, etc.

Excelente todo

I enjoy staying in boutique hotels and am not a fan of fancy ones, as I consider them a waste of money when most of the time is spent outside. However, I am certain there are much better options for staying in Montevideo. My room was dirty, there were no glasses, the AC barely worked, and on top of that, my room (#6) faced a bar with loud music playing all night. In the morning, the smell of breakfast permeated every corner of the hotel

The hotel is within walking distance of many bars and restaurants in the old city and the old market hall with its many shops and restaurants is just across the street. The room and bed were comfortable and the shower was excellent. The hotel staff were helpful and friendly. I would recommend this hotel for a solo traveler or a couple especially for convenient access to the port and Buquebus (to Buenos Aires).

The hotel is overrated. There were mosquitoes and spiders in the room, the room was not clean. U see the bed was pretty filthy. The shower leaked. It was noisy - doors and room cleaning in the middle of the night. Breakfast was good and the staff was polite but I just would not recommend this hotel.

Comfortable room and friendly staff. Only issues were reservation did not show as paid when I arrived. Was also told I could pay additional for late check out/half day, then later told I could only pay for a full day. Otherwise, very clean and accommodating.

The staff was excellent and the breakfast was tasty as was our meal across the street at their affiliated restaurant El Palenque. The hotel is a bit rundown and the pool and rooftop bar were closed due to construction. Overall a nice stay and great location if arriving by ferry and for walking around the Ciudad Vieja.

The pool was under repairs, the bed was low and squeaky, the WiFi was slow and the room was small

Great staff and a very clean and comfortable hotel in a great location. It’s in need of an update, but overall it was a perfect spot for us to start our trip

POS’s: Easy walk to/from BS AS ferry, close to the market & tourist info. Hot water in abundance, walk-in shower, bed was okay not stellar. NEG’s: Bed on a platform not well supported, lack of attention to detail, light fixtures don’t work, odds and ends broken or in disrepair, dust bunnies abound, soundproofing inadequate, they play Muzak in the common areas from 7 am onwards. I do give them credit for trying to make it at that location in the otherwise forgotten and slowly gentrifying Cuidad Vieja. I complained about being bitten in the unkempt first room I was assigned. No attempt to move me until I packed up and said I’d write a bad Expedia review. A better customer service response would have ameliorated the situation.

We loved our stay directly across from El Puerto de Montevideo. Be sure to stop in for amazing food and drink, as well as souvenirs! The staff is very friendly, and even though we were there in the winter, we took advantage of the rooftop pool area for some sunshine and relaxation. The Indoor Coffee Shop next door is a great place to start your day in the old town!

Modest rooms, but great location for walking. We stayed in the winter, so we didn’t use the pool, but the rooftop is awesome.

My experience at this hotel was extremely disappointing. On the very first day, I stepped on a piece of glass, a clear indication of inadequate cleaning. The property itself was in disrepair, with unstable shower bars, broken drains, and damaged chairs. The in-room phone was out of order, compounding our frustrations. Despite displaying the do not disturb sign daily, the cleaning staff persistently knocked on our door and disregarded our request for privacy. Although the Don Hotel advertised a 24-hour laundry service, the staff refused to wash guest clothing unless specifically instructed by the owner, resulting in delays that made the service virtually unusable. It would be less frustrating if the hotel did not offer laundry service at all. Mara, a key front desk employee, consistently treated us with rudeness and a lack of professionalism during every interaction. To make matters worse, security staff aggressively confronted us in our own room, which I later learned was instigated by Mara. Feeling unsafe and unwelcome, we decided to leave early and checked into another hotel, where we finally received the courtesy and respect we expected from the start.

Historic area