What do past guests say about City Bay Hotel?

City Bay Hotel is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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City Bay Hotel

Name: City Bay Hotel
Address: 156B Le Thanh Tong, Bach Dang, Ha Long, Quang Ninh, Vietnam, 200000, 156B Le Thanh Tong, Quang Ninh, 200000, Vietnam
Rating: 8.2

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8.2

Very Good

96 reviews

What Guests Say About Their Stay

Nghia

9.7

/ 10

Great place! Will be back!

Billy

10.0

/ 10

Good hotel, great price but a short taxi ride away from the tourist area with the bars ect.

Mauro

10.0

/ 10

Ottima posizione vicino Market centro commerciale Baia di halong, Sun Wheel ecc. Pulito Staff accogliente sicuro. Consigliato

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Theresa

10.0

/ 10

Very clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.

In the Area

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156B Le Thanh Tong, Bach Dang, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

Laundry service

Airport transfer

Restaurant

Elevator

Family room

City Bay Hotel is a 2-star hotels that has been welcoming guests since 2010. The accommodation went through a renovation in 2010. City Bay Hotel is part of Independent under Independent. There are 36 rooms spread across 8 floors.

What's around City Bay Hotel

156B Le Thanh Tong, Bach Dang, Ha Long, Quang Ninh, Vietnam, 200000

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General Information

Location

Located at 156B Le Thanh Tong in Ha Long, Vietnam. Those looking to explore will find Tuan Chau Island, Hòn Giếng Gối, and Hai Phong Museum nearby.

Facilities & Amenities

City Bay Hotel has Laundry service, Airport transfer, Restaurant, Elevator, Family room, and more.

Contact

Email: citybaypalacehotel@gmail.com
Phone number: +842033635788

All facilities in City Bay Hotel

Others

Connectivity

WIFI_ACCESS
WiFi in public area

General

Smoking area
Family room

Public Facilities

Restaurant
Elevator

Hotel Services

Laundry service
Tours
_24H_SECURITY
Front desk
_24_HOUR_FRONT_DESK

Nearby Facilities

Supermarket

Transportation

Airport transfer

Shuttle Service

Airport transfer

Accommodation Policy & General Information in City Bay Hotel

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Pets

Pets are not allowed in the accommodation.

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at City Bay Hotel	36
Number of floors in City Bay Hotel	8
Another facilities in City Bay Hotel	WIFI_ACCESS, WiFi in public area, Smoking area, Family room, Restaurant

Frequently asked question in City Bay Hotel

What is normal check-in & check-out time at City Bay Hotel?

The standard check-in time at City Bay Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of City Bay Hotel?

City Bay Hotel is a 2.0-star hotel.

How many floors does City Bay Hotel have?

City Bay Hotel has 8 floors.

How many rooms are available at City Bay Hotel?

City Bay Hotel has 36 rooms in total.

Does City Bay Hotel provide airport transfer?

Yes, City Bay Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

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More Reviews from Other Guests in City Bay Hotel

Overall Ratings & Reviews City Bay Hotel

Traveloka (75)

Other sources (21)

8.6

Very Good

From 75 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.8

Meal

7.7

Location

8.7

Service and Facilites

8.7

People often mention about City Bay Hotel

All

Surroundings (4)

Staff Friendliness (4)

Distance to City Center (3)

Wifi (3)

Accessibility (2)

Check-in/out Time (2)

Bedroom (2)

Family Friendly (1)

Activity Option (1)

Ambiance (1)

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Traveler Reviews City Bay Hotel

Number of reviews per page

Customer reviews

Duong H. A.

Staycation

9.4

/10

Reviewed 108 week(s) ago

Standard room, clean, quiet place. Staff are nice and supportive. Nearby local market and Ha Long Bay, could move to sightseeing place easily. Plenty of parking place and free.

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TRINH V. C.

Staycation

9.7

/10

Reviewed 108 week(s) ago

The room is clean and beautiful, has a table with a reading lamp, has tea and coffee but I don't drink because I have to participate in a race the next morning. The staff is enthusiastic in supporting.

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Accommodation's Reply

04 Oct 2024

Dear Customer Thank you for trusting and using the services at City Bay Palace Hotel. We are very happy that you had a great experience at the hotel. The hotel also thanks you for taking the time to rate us with a perfect score. Your compliments help the hotel have more motivation. We look forward to welcoming you back to the hotel in the future to use even better services. Wish you good health Thanks a lot

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Dang Q. T.

6.9

/10

Reviewed 120 week(s) ago

enthusiastic staff . Near the market, cheap eating and drinking around the area. clean room.

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Nguyen D.

8.5

/10

Reviewed 120 week(s) ago

Near the center, lots of food around

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2 people find it helpful

L***e

Staycation

8.4

/10

Reviewed 124 week(s) ago

Everything at the hotel is very good, the staff is enthusiastic and cheerful, the security guards are friendly. Only the bedroom floor is not very clean, and the air conditioner is a bit hot.

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2 people find it helpful

Le My L. T.

8.8

/10

Reviewed 124 week(s) ago

The hotel room is right next to Ha Long market, so it's very convenient to go out for snacks around the market. The security guard and staff are all enthusiastic. The room smells a bit damp and has a direct view to the neighbor's balcony behind the house, so the curtains can't be opened.

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3 people find it helpful

Darnis N.

Leisure

9.4

/10

Reviewed 129 week(s) ago

This hotel provides luggage storage, and this is very helpful for us who have a busy schedule, the check-in service by the staff is fast, I recommend this hotel to world travelers,

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1 people find it helpful

Accommodation's Reply

15 May 2024

Dear Valued Customer, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as great service . We look forward to welcoming you back to our hotel in the future. Sincerely

Nguyen D. T.

9.1

/10

Reviewed 182 week(s) ago

Lễ tân xinh gái 10 điểm, phòng đầy đủ tiện ích máy sấy , tủ lạnh lúc đầu tưởng không có sau mở tủ mới thấy shop giấu kĩ quá :)))

2 people find it helpful

Han Minh Hang

4.8

/10

Reviewed 214 week(s) ago

Leaving the charger in the room, but the hotel keeps it hidden and won't return it :(

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1 people find it helpful

Accommodation's Reply

29 Sep 2022

Dear Guest, The hotel deeply regrets this inconvenience. The hotel has received information that you forgot to charge. However, when we checked out, we checked very carefully and did not discover that there was any property that the guest had forgotten. This is also clearly communicated to you as soon as you call. And so far, the hotel has never let this situation happen. Any property, even the smallest of the customer's forgotten, will be returned to the customer as soon as it is discovered. We hope you will double check your baggage. Best regards!

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NGUYEN H. A.

9.3

/10

Reviewed 333 week(s) ago

The hotel room is quite small but very neat and clean. Enthusiastic, pleasant staff

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1 people find it helpful

Mr Vu

6.0

/10

Reviewed 346 week(s) ago

The corridor smells bad carpet. Information processing staff is slow! However, the kitchen team is very good and enthusiastic!

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3 people find it helpful

Traveloka P.

Romantic

9.1

/10

Reviewed 351 week(s) ago

3x cheaper than hotels in Indonesia wow and it's as described as in the pictures

2 people find it helpful

Nguyen V. A.

9.4

/10

Reviewed 352 week(s) ago

Reasonable price, extremely friendly staff

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2 people find it helpful

Son N. T. L.

Backpacking

9.4

/10

Reviewed 362 week(s) ago

Staffs are young and friendly. Room is neat and clean, elegantly designed.

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Hng P.

Romantic

8.5

/10

Reviewed 377 week(s) ago

The hotel is quite good, the reception is friendly, the room is nice. I really like it because I have both a kettle and a dryer. One point I don't like is that my room has a door to the next room even though the lock is still visible. Overall I am quite satisfied with city bay hotel

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1 people find it helpful

Dung D.

Family

9.7

/10

Reviewed 381 week(s) ago

I was very pleased when I spent a night at the hotel, the room was clean and comfortable, the mini bar was very affordable, not too expensive. Room rates are also very reasonable, affordable

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Real L.

5.8

/10

Reviewed 392 week(s) ago

There are 2 hotels with the same name! Serve without changing the bathroom!

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1 people find it helpful

Le Dac T. L.

9.1

/10

Reviewed 398 week(s) ago

Nice, clean and warm! I like here and I will comeback.

2 people find it helpful

Vo Thi K. C.

Romantic

8.8

/10

Reviewed 414 week(s) ago

Friendly staff, clean hotel

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1 people find it helpful

Le Son H.

Family

9.7

/10

Reviewed 424 week(s) ago

The room is very nice and clean, the price is very reasonable, the hotel is located right in the city center, very convenient to travel, 2 minutes walk to Ha Long market

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.