Paradise Suites Hotel

8.6
/10
Very Good
79 reviews

What Guests Say About Their Stay

Amy

10.0
/ 10
Great customer service. Excellent breakfast buffet. Room are clean and comfortable.

Jacqueline

10.0
/ 10
Room was clean and spacious, very comfortable. Staff were excellent, very helpful. Great location if going out on cruise.

tracy

10.0
/ 10
This is a very nice hotel in a very quiet area. Very easy walking or bike riding. The restaurant is very good, breakfast was perfect. Many options. Most of the guests are here either before or after a cruise. If you are looking for night life, this is not the place. Really nothing around except a few mini marts with restaurant attached.
In the Area
See Map
Paradise Town, Tuan Chau Island, Tuan Chau, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Paradise Suites Hotel is a hotel is located at Tuan Chau. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Paradise Suites Hotel

Paradise Town, Tuan Chau Island, Tuan Chau, Ha Long, Quang Ninh, Vietnam, 200000
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Lobby Paradise Suites Hotel
Lobby 2 Paradise Suites Hotel

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Location


Paradise Suites Hotel is a hotel is located at Tuan Chau.

About Paradise Suites Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Paradise Suites Hotel provides a pleasant accommodation for your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Paradise Suites Hotel exclusively for you.

Paradise Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Paradise Suites Hotel.

All facilities in Paradise Suites Hotel

Bar, Cafe and Lounge Paradise Suites Hotel
Bar, Cafe and Lounge
Common Space Paradise Suites Hotel
Common Space
Lobby Paradise Suites Hotel
Lobby
Accommodation Services Paradise Suites Hotel
Accommodation Services
Exterior Paradise Suites Hotel
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Cafe
  • Dining area
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Tours

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Things to Do

  • Massage
  • Outdoor pool
  • Private beach
  • Sauna
  • Spa

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Nearby Facilities

  • Gift shop
  • Hair salon
  • Shops

Connectivity

  • Free WiFi

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Paradise Suites Hotel

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Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges VND 250,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 09:30.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Child surcharges will be subject to hotel policies





Airport transfer is available for VND 2,176,000/person.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Paradise Suites Hotel
179
Number of floors in Paradise Suites Hotel
3
Another facilities in Paradise Suites Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Paradise Suites Hotel

What are available facilities at Paradise Suites Hotel?
There are top facilites at Paradise Suites Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Paradise Suites Hotel?
The standard check-in time at Paradise Suites Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Paradise Suites Hotel provide breakfast?
Yes, Paradise Suites Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Paradise Suites Hotel?
Paradise Suites Hotel is a 4.0-star hotel.
How many floors does Paradise Suites Hotel have?
Paradise Suites Hotel has 3 floors.
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More Reviews from Other Guests in Paradise Suites Hotel

8.6
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.0

Service and Facilites

8.3

People often mention about Paradise Suites Hotel
All
Room Space (3)
Distance to City Center (2)
Activity Option (2)
Bathroom (2)
Hotel Area (2)
In-house Restaurant (2)
Accessibility (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
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Traveler Reviews Paradise Suites Hotel

Number of reviews per page
20
40
Customer reviews
H***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel was quite nice and clean, spacious enough for 3 people.
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An Thi T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel is ok but the swimming pool and beach are both 1km away, not very convenient to play.
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P***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
enthusiastic staff, clean room, shuttle bus available - kitchen staff's attitude when eating breakfast is not very friendly :))))
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1 people find it helpful
Q***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
A great experience. Comfortable room, delicious breakfast, professional service. We had a beautiful family photo album at the hotel's private beach.
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1 people find it helpful
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
The staff is very friendly and enthusiastic. I will come back here
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1 people find it helpful
d***h
icon-origin-TRAVELOKA
6.2
/10
Reviewed 98 week(s) ago
Through the photos posted on Traveloka, I thought the swimming pool and beach were right on the hotel premises, but in reality I had to take a 1.5km tram to get to the swimming pool and beach area. The changing room near the swimming pool only has a toilet, no bathroom, so you will shower in the outdoor faucet then change clothes, or wear wet clothes and wrap a towel to go back to the hotel. My family has small children so I find this very inconvenient because the children swim twice a day. The hotel is a 3-story row of houses without a lawn, so the surrounding space is not beautiful, and the breakfast is reasonable and acceptable. In general, those who need to take a boat to visit the bay should choose this hotel because it is right next to Tuan Chau marina. It is not convenient for anyone who goes on vacation and has a family with small children.
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2 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
Security and restaurant are excellent service and helpful. But receptionist needs to improve. The room is clean, and housekeeping was doing a great job.
2 people find it helpful
Game F. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Khách sạn hợp cho những gia đình có xe ô tô riêng , vì đi lại quán ăn phải vào trong thành phố ăn gần khách sạn có mấy quán ăn lèo tèo không ngon,bể bơi và bãi tắm xa phải đi xe điện. khách sạn sạch sẽ , nhân viên thân thiện phòng ốc rộng
4 people find it helpful
DO KIEU O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
Nice room, good service. Few cars
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2 people find it helpful
DO KIEU O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 159 week(s) ago
Nice hotel, good service, but a bit less tram, long waiting for tram
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1 people find it helpful
Profile Picture
Pham T. H. Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 353 week(s) ago
Firstly, I also have a little question about the image of why the hotel is so beautiful but the price is not too expensive, not to mention the discount code used on the app. But when I arrived I was really shocked @@ just a little bit wrong :( the room is so beautiful The staff are very friendly and enthusiastic
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9 people find it helpful
Andrew M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 357 week(s) ago
Far from Ha Long center. Nothing to play
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5 people find it helpful
Trang T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 360 week(s) ago
The hotel is good, quiet, friendly staff, minus breakfast breakfast is less, not good, food is slow
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8 people find it helpful
Le Quoc H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
7.0
/10
Reviewed 361 week(s) ago
The hotel is quite clean and beautiful. Paradise Group is quite famous in Tuan Chau and their investment in the hotel is quite serious. Guaranteed utilities, from meals to room service, beaches, swimming pools are fine .. but the reception is not worthy of that serious investment. They lack enthusiasm in guiding guests: because the hotel is far from the center, ask if there is a rental car, only a taxi (I go to a few buildings, I find full space); I asked if there was any vehicle in the center, there were no taxis (I went to the port 200m to see immediately 2 buses are picking up passengers), waiting for the checkin to ask for the drink (not asking for it to bring it), I told him wait a bit "then ignore:)) ...
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6 people find it helpful
L Anh c.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 362 week(s) ago
Nice hotel, good service, will be the next visit
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2 people find it helpful
Chu T. T. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 367 week(s) ago
Hotel 1 where the swimming pool is 1 place feels like a trick, swimming pool is wild around the buildings just built outside the interior is not built yet. Whoever has a baby should not stay at this hotel because it is very inconvenient to move to the swimming pool. Too disappointed
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7 people find it helpful
Profile Picture
Thuy H. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 369 week(s) ago
Nice hotel, quiet. However the interior in the steam room is old. The hotel has a swimming pool and a private beach but is about 1.5 km away. The hotel has a tram that takes guests to the swimming pool but once every 30 minutes, it is quite inconvenient. The receptionist enthusiastically, especially the friends of Paradise Trend are very cute.
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5 people find it helpful
Profile Picture
Linh T.
icon-Family
Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 373 week(s) ago
The attitudes of hotel staffs were terrible. They was unfriendly, arrogant and deceptive. My family booked 2 rooms in Paradise. When check-in, we told the receptionist that we have total of 5 people. The receptionist asked us to move to a room with 3 single bed and would pay extra 300.000 VND for changing room. We agreed and then went outside for lunch while they arranged rooms. When we came back, the receptionist told us the room with 3 single beds was not available and led us to stay in room with 2 single beds. They would charge 50% price of that room, which was 1.000.000 VND and blame us for not calling them about the fifth guests. It was unacceptable because this receptionist was unclear and obviously they had already asked us to move to room with 3 single beds and paid extra 300.000 VND. Moreover, the room is not clean and insects were flying around.
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1 people find it helpful
Minh Hoang Nguyen
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
Ok guest is very nice
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3 people find it helpful
anh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 421 week(s) ago
Beautiful hotel. ok hotel amenities, just bad wifi. If you eat or drink, there are few restaurants that can only eat at the hotel. In general, the hotel is quite nice, the hotel swimming pool is only accessible by tram. because under construction.
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2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Paradise Suites Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.0

Service and Facilites

8.3

People often mention about Paradise Suites Hotel
All
Room Space (3)
Distance to City Center (2)
Activity Option (2)
Bathroom (2)
Hotel Area (2)
In-house Restaurant (2)
Accessibility (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Paradise Suites Hotel

Number of reviews per page
20
40
Customer reviews
H***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel was quite nice and clean, spacious enough for 3 people.
Translated by Google Icon
See original
Find this review helpful?
An Thi T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel is ok but the swimming pool and beach are both 1km away, not very convenient to play.
Translated by Google Icon
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Find this review helpful?
P***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
enthusiastic staff, clean room, shuttle bus available - kitchen staff's attitude when eating breakfast is not very friendly :))))
Translated by Google Icon
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1 people find it helpful
Q***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
A great experience. Comfortable room, delicious breakfast, professional service. We had a beautiful family photo album at the hotel's private beach.
Translated by Google Icon
See original
1 people find it helpful
P***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
The staff is very friendly and enthusiastic. I will come back here
Translated by Google Icon
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1 people find it helpful
d***h
icon-origin-TRAVELOKA
6.2
/10
Reviewed 98 week(s) ago
Through the photos posted on Traveloka, I thought the swimming pool and beach were right on the hotel premises, but in reality I had to take a 1.5km tram to get to the swimming pool and beach area. The changing room near the swimming pool only has a toilet, no bathroom, so you will shower in the outdoor faucet then change clothes, or wear wet clothes and wrap a towel to go back to the hotel. My family has small children so I find this very inconvenient because the children swim twice a day. The hotel is a 3-story row of houses without a lawn, so the surrounding space is not beautiful, and the breakfast is reasonable and acceptable. In general, those who need to take a boat to visit the bay should choose this hotel because it is right next to Tuan Chau marina. It is not convenient for anyone who goes on vacation and has a family with small children.
Read More
Translated by Google Icon
See original
2 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
Security and restaurant are excellent service and helpful. But receptionist needs to improve. The room is clean, and housekeeping was doing a great job.
2 people find it helpful
Game F. K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 155 week(s) ago
Khách sạn hợp cho những gia đình có xe ô tô riêng , vì đi lại quán ăn phải vào trong thành phố ăn gần khách sạn có mấy quán ăn lèo tèo không ngon,bể bơi và bãi tắm xa phải đi xe điện. khách sạn sạch sẽ , nhân viên thân thiện phòng ốc rộng
4 people find it helpful
DO KIEU O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 158 week(s) ago
Nice room, good service. Few cars
Translated by Google Icon
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2 people find it helpful
DO KIEU O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 159 week(s) ago
Nice hotel, good service, but a bit less tram, long waiting for tram
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Pham T. H. Y.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 353 week(s) ago
Firstly, I also have a little question about the image of why the hotel is so beautiful but the price is not too expensive, not to mention the discount code used on the app. But when I arrived I was really shocked @@ just a little bit wrong :( the room is so beautiful The staff are very friendly and enthusiastic
Translated by Google Icon
See original
9 people find it helpful
Andrew M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 357 week(s) ago
Far from Ha Long center. Nothing to play
Translated by Google Icon
See original
5 people find it helpful
Trang T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 360 week(s) ago
The hotel is good, quiet, friendly staff, minus breakfast breakfast is less, not good, food is slow
Translated by Google Icon
See original
8 people find it helpful
Le Quoc H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
7.0
/10
Reviewed 361 week(s) ago
The hotel is quite clean and beautiful. Paradise Group is quite famous in Tuan Chau and their investment in the hotel is quite serious. Guaranteed utilities, from meals to room service, beaches, swimming pools are fine .. but the reception is not worthy of that serious investment. They lack enthusiasm in guiding guests: because the hotel is far from the center, ask if there is a rental car, only a taxi (I go to a few buildings, I find full space); I asked if there was any vehicle in the center, there were no taxis (I went to the port 200m to see immediately 2 buses are picking up passengers), waiting for the checkin to ask for the drink (not asking for it to bring it), I told him wait a bit "then ignore:)) ...
Read More
Translated by Google Icon
See original
6 people find it helpful
L Anh c.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 362 week(s) ago
Nice hotel, good service, will be the next visit
Translated by Google Icon
See original
2 people find it helpful
Chu T. T. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 367 week(s) ago
Hotel 1 where the swimming pool is 1 place feels like a trick, swimming pool is wild around the buildings just built outside the interior is not built yet. Whoever has a baby should not stay at this hotel because it is very inconvenient to move to the swimming pool. Too disappointed
Translated by Google Icon
See original
7 people find it helpful
Profile Picture
Thuy H. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 369 week(s) ago
Nice hotel, quiet. However the interior in the steam room is old. The hotel has a swimming pool and a private beach but is about 1.5 km away. The hotel has a tram that takes guests to the swimming pool but once every 30 minutes, it is quite inconvenient. The receptionist enthusiastically, especially the friends of Paradise Trend are very cute.
Read More
Translated by Google Icon
See original
5 people find it helpful
Profile Picture
Linh T.
icon-Family
Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 373 week(s) ago
The attitudes of hotel staffs were terrible. They was unfriendly, arrogant and deceptive. My family booked 2 rooms in Paradise. When check-in, we told the receptionist that we have total of 5 people. The receptionist asked us to move to a room with 3 single bed and would pay extra 300.000 VND for changing room. We agreed and then went outside for lunch while they arranged rooms. When we came back, the receptionist told us the room with 3 single beds was not available and led us to stay in room with 2 single beds. They would charge 50% price of that room, which was 1.000.000 VND and blame us for not calling them about the fifth guests. It was unacceptable because this receptionist was unclear and obviously they had already asked us to move to room with 3 single beds and paid extra 300.000 VND. Moreover, the room is not clean and insects were flying around.
Read More
1 people find it helpful
Minh Hoang Nguyen
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
Ok guest is very nice
Translated by Google Icon
See original
3 people find it helpful
anh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 421 week(s) ago
Beautiful hotel. ok hotel amenities, just bad wifi. If you eat or drink, there are few restaurants that can only eat at the hotel. In general, the hotel is quite nice, the hotel swimming pool is only accessible by tram. because under construction.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40