Salutation Inn

a very friendly welcome. well looked after. Food excellent and good portions. Bar service excellent. A pleasure to use the Welsh language throughout our stay. Looking forward to our next visit.

Salutation Inn, Velindre, Pembrokeshire Disappointing customer service. Within minutes of making my booking, I realized I had accidentally selected the wrong hotel location. I immediately called the manager, Emyr, using the published telephone number, explained the mistake, and asked if the reservation for the two rooms could be refunded. He referred me to Expedia Customer Service, and they discussed the matter directly. Despite the booking error being reported almost immediately, I was told that only one of the two rooms would be refunded, leaving me to pay for the other. This was an honest mistake, and I contacted them so quickly that I find it hard to believe the hotel was placed at any real disadvantage or lost the opportunity to resell the room. Policies are important, but so is common sense and good customer service. A little understanding and goodwill would have gone a long way. Instead, I was left feeling that strict adherence to policy—and the opportunity to profit from an obvious human error—took precedence over treating a customer fairly. Unfortunately, that experience means I cannot recommend this hotel.

Staff do polite and helpful, continental breakfast very good,the shower in the room was the best IV had at any hotel,nice quiet location but close enough to travel to different sites

A perfectly adequate and value for money hotel, nicely situated.

Food and main building very good. Rooms disgraceful.

Great value for money. With amazing staff. Good food & drinks on offer. Set in a wonderful location.

Staff were helpful and the continental breakfast was very good. The room was dated though and smelt musky

Was quite good but there was alot of spider webs in cupboards and was a bit itchy in bed but it was really comfy I cluding the pillows.pretty good sleep.nice that you could have a bath or a shower.we made most of the bath for our short stay as we don't have a bath at home.we did seem to have a stain suddenly appear on our bedding for some reason after housemate had been our room we thought was strange.they made the bed and put the bath Matt's neatly in the bath but they didn't empty bin which we thought was strange but all good.it was only for 2 nights.most staff was pretty friendly and sad to find that they are selling up😞.I wish them luck and hope someone who keep caring with passion to take over cos this place is a sweet gem with a really nice walk nearby.the continental which was included was okay for us but would of liked a bit more of it being continental breakfast as it was more just a basic breakfast but okay.did the job.the actual full breakfast wasn't too bad.on our first morning I did have a cup and a spoon missing from our table soo had to find another one somewhere.nice to have a TV which wasn't a bad size and felt quite happy to be staying in room at times.the blind it kinda work but was quite hard to make come down and the blind I had to use my hands to make it turn to private but we did it soo all was okay.the bathroom door was not fully working as we couldn't properly close it but enough to keep smells away soo all good.bathroom window I found hard to close.

Good for a stopover

Thought it was a bit cheeky to be told at Check In Continental breakfast was included but cooked breakfast wasn't and had to be paid for in addition.

Arrived late, all staff couldn’t have been more helpful. Clean rooms and comfortable bed. Perfect for a short stay

Just home from a overnight stay here. 4 double rooms was booked and couldn't of been happier. Was greatest by a very friendly girl who explained everything we needed to know. We unpacked and got changed after a long day motorcycling. Headed down for food which was outstanding complete with desert. After we went into the bar for a few games of pool and drinks. All the staff and locals was super friendly. The rooms complete with tea/coffee facilities freeview tv double bed shower over bath. 👌 great night's sleep for all. Breakfast in the morning was perfect just the right size complete with help your self cereals and juice. Full English with toast included with your stay. We paid £70 per room and was worth every penny. Thank you and as 4 bikers we felt very welcomed and will certainly use again.

The breakfast was very good. The room was very clean and comfortable. We enjoyed the stay and will book again when we visit friends in Wales.

Friendly staff. Nice food. No complaints, just a bit basic but good value

Gutes Preis-Leistung-Verhältnis

Friendly staff, room was really nice and the bed was so very comfortable, location is great and its quiet and peaceful, we would definitely stay here again

Basic accommodation but everything that was needed. Comfortable twin beds, nice and firm. Bathroom was adequate but without a toilet lid there was no place to put toiletries so a small shelf or table would have been good. Overall, very good value for money. Nice full length mirror. Somewhere cosy to store our bikes (laundry room) and great curry for our evening meal. Were there hooks behind the bathroom door? These are always useful. Another suggestion would be an extra towel rail please for the 2nd person's towel to dry. One thing I would like to suggest to all hoteliers is different coloured towels for each person! Difficult to know whose is whose when they are all white. Just a thought .... Overall, a very satisfactory stay and an added bonus - right on the National Cycle Route. What a find!! Last time we stayed at Llangwair Manor. Beautiful grounds but no evening food and your breakfast was superior. Thank you very much!

Enjoyed a few pints and a decent meal. I left before breakfast so instead I was provided with a packed lunch which was nice. Good value.

Very welcoming and efficient,good food too

A great location to explore the area. Good choice of food & drink. Friendly staff always a warm welcome.