1. We will comply with laws regarding the sale of financial products, the Consumer Contract Act, the Insurance Business Act, and other relevant laws and regulations.
2. We will endeavor to explain and provide products that meet the needs of our customers comprehensively.
3. We will endeavor to provide appropriate explanations of important matters such as product details and risks according to the product and sales format so that customers can enter into insurance contracts at their own discretion and responsibility after correctly understanding important matters regarding the products.
4. We will not engage in any solicitation that may mislead customers, such as providing information that is not factual.
5. We will not solicit customers at times, locations or in a manner that may cause inconvenience to customers, such as late at night or early in the morning.
6. In order to not betray the trust and expectations of our customers and to provide them with appropriate information, we will enhance our education and training systems and strive to acquire and hone the knowledge and skills necessary to carry out our work appropriately.
7. We take our customers' opinions and requests seriously and use them in our sales activities.

The above policy is the "Solicitation Policy" based on the "Act on the Provision of Financial Services and the Improvement of the Environment for Usage" (Act No. 101 of 2000). For details on the Act on the Provision of Financial Services and the Improvement of the Environment for Usage, please see the Financial Services Agency's website.