Clean rooms, very friendly and welcoming staff, excellent location

We love it

The stuff were wonderful!

The room was top notch luxurious, the housekeeping excellent, front desk also eexcellentexcellent

Nice and clean room Very friendly and courteous staff Great ovation and good value

Everything was great

Nice and clean room

staff was friendly and accommodating. Room was great. Overall a very good experience.

Great staff. Wonderful room. Food in restaurant is very good.

the hotel is very nice and beautiful rooms BUT. it’s the staff at front desk and restaurant that made the stay extra special. everyone including housekeeping were delightful!! we will be back.

The room was lovely, and totally spotless. We ate at the restaurant, the food was absolutely fantastic, and the waiter we had was wonderful, he was efficient and charming. The hot tub was not working and the pool wasn’t either. That was the only downside of the entire experience.

This was a beautiful hotel with a great view located in downtown Kingston. It has a fabulous restaurant though a bit on the pricey side.

All good

Upgraded and awesome service at front desk

I was put in a room that had a constant noise coming from the bathroom vent all night long. I barely got any sleep that’s with a fan on and a noise app on my phone. I was looking forward to a nice relaxing sleep and it was the complete opposite very very frustrated

Best breakfast

Staff were amazing. Our original room was very loud because of weather/door structure but they were accommodating and moved us to a quieter room. Great amenities. Great location. Only downside was expensive parking.

Wonderful staff. Nice room

The room was nice, the view was excellent. That evening there was substantial winds from the west hitting the building square on and there must be a piece of exterior cladding or flashing that was banging up against the exterior wall ALL NIGHT, I had to run the heating/cooling fan on all night to try and help drown out the noise. a bad night sleep :( I did let the front desk know and all I got was "Thanks, I'll let maintenance know" and two free coffees.

Super comfy bed and pillows.