Very clean room, I liked the furniture choices. Pool was nice but hot tub filter said it was 8 days overdue on the screen. Other than that, it was nice.

Easy location,accommodating and pleasant staff. AC had issues and pull out sofa was very uncomfortable for the price paid.

The hotel offers good value and service. Location is good. My only negative was the pool area and fitness room, neither were well maintained or equipped.

Our reservation included 2 rooms , we arrived an hour and a bit early , certainly acceptable by most hotels standards . We were asked if we would like to check in early I as

La chambre était propre, belle hôtel. Mais la chambre n’était pas comme sur la photo Il y avait une chaise au lieu d’un divan double.

Un peu loin de la région des quais à pied,mais un beau parc et plein d’activités sportives à proximité

It was a nice hotel, well maintained and located. It was a nice hotel.

It was an enjoyable stay in a good location for our needs. The staff seemed well trained (unusual these days) and helpful and reasonable. The room was nice, the shower was excellent!.

A little underwhelming for a 4 star hotel

The reason I’m giving the stay 2 stars, is because the fire alarm went off at 3:55am during our stay. We got up in a panic, went all the way downstairs, the night time front desk guy told us it was someone who was SMOKING in their unit. When I went to checkout for the end of my stay, the woman who was at the front desk made a half arsed apology, and said “safety protocols”, and didn’t offer anything at all for the inconvenience of being woken up at close to 4am. They should have comped us our parking (which is 30$/day FYI), and should have charged the moron that was smoking in his room. All this to say, if you run into any sort of inconvenience with your stay, good luck getting any sort of satisfaction for whatever happened to you… AC was ice cold in the room, and it was pretty quiet otherwise. Just think twice about booking at this place…

Very nice looking hotel. Staff was very friendly and helpful. Clean. It was easy to get to harbour and Peggy’s Cove. Can hear louder neighbours in hallway and between rooms.

It’s a beautiful hotel.

Clean room

Eveything

I was pleasantly surprised by the efficient and friendly check-in; however, that’s where the positives stopped. We found that hallways and room were not clean. Pool area was not clean/maintained. There weren’t any towels available and the hot tub wasn’t working. We requested additional towels for the room and still haven’t received them. When I checked out the staff waved the receipt in my face. Definitely wouldn’t recommend.

It was ok

Smooth and easy check in, helpful front desk staff, comfy bed and clean room!

The hotel itself is very nice. The staff, while not offensive, were unfortunately not helpful. The gentleman who checked us in barely spoke above a whisper, and the woman who checked us out was fine. The elevator was making some very odd and loud noises, which was a bit concerning, and the sliding door on the shower was broken, so it refused to stay even a little close, which got water all over the floor. As a result, we both almost slipped and hurt ourselves multiple times, even after cleaning up the water. All of this, while annoying, would have been largely unoffensive if it hadn't been for the billing process. Right off the bat, a $200 deposit is absurdly high, especially for a one-night stay. But every single time some kind of transaction went through at the hotel, everything done previously would be "refunded" and then a new amount charged, which made everything incredibly confusing, and ended with me going over my limit on my credit card, even though I had budgeted more than enough for my entire stay. Even though I paid for my stay ahead of time, when I checked in, it was refunded and a new amount charged that included the $200 deposit, and this was done again on checkout, except the charge for parking overnight was added. This added around six or seven charges on my statement that made it very confusing to try and match it to my bill, and it also put over $500 dollars on my credit card on hold for no discernable reason. I will not be returning.

Pool and hot tub were not working and was dirty . Bathrooms should have fans they get too hot without the AC in there and humid from showers. All the rest of the room, restaurant and location was excellent

Merci