Stayed in a family suite which was a good size. When the pull out couch was set up, it was very difficult to get to the bathroom. We booked this hotel because it said it had an arcade AND a games room. There is no arcade. There was a ping pong table, foozeball and air hockey (but one of the paddles was broken) and there was no AC in the games room so it was very hot. I called ahead of time and asked what coins the pool table in the lounge took, and they said 2 loonies and that I could get change at the front desk. But when we tried to play and get change, the front desk told me they didn’t have a single loonie. So I went to the lounge (which is a restuarant/bar) and they told me they didn’t have any loonies either. I had a toonie, so I just needed 2 loonies. They said no. What bar doesn’t have 2 loonies in their till? So in order to play, I had to ask a table of people who were eating for 2 loonies, or drive to a gas station. Also the self serve guest laundry was “temporarily out of service” on our floor, so I asked at the front desk which other floor had laundry, and they told me they were all out of order. So we had to come home with wet bathing suits. The elevator was out of service when we got there, but they fixed that. The carpets are rippled all over the third floor and I tripped a couple of times. Breakfast was on a paper plate with wooden cutlery. Couldn’t eat the cereal as the spoons were flat wooden spoons. The rest was ok but nothing great.