Location. Hot tub.

Our stay started good. Until we found some bedbugs. We told the front desk and showed them the picture of bugs. They just gave us an email address to contact, and nobody even reach out to us eversince. The breakfast seem not enough to the number of guest they have.

Overall we liked hotel and amenities. Staff were friendly. The sofa bed mattress was terrible, but the king bed was comfortable and rooms nice and quiet. Food in lounge was sub par. Breakfast was good.

Good place to stay

Room was clean. Staff very helpful with everything. Breakfast great. Hot ub clean and hot. Pool great as well

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Room was filthy / stained. Smelt like sewage. Leaks from the roof landed in my wife’s eye and the staff was less than helpful / did not seem concerned. Great location and the hotel has potential, but it’s ran terribly therefore it is suffering immensely. Management needs to care more about properly training staff and maintaining the building. No staff could locate a medical kit in the building as well.

The room was very comfortable- maybe starting to show some age and wear. My biggest disappointment was the breakfast. Wooden cutlery - tell me it isn’t so - I think we can move to plastic cutlery at least. The selection of hot food was good. The muffins were terrible- I’m not even sure how to describe them! And no selection for that type of food. Carrot cake is not breakfast food. I think there’s plenty of room for improvement.

The breakfast was very nice. Very clean.

The room was found to be exceptionally clean. Additionally, the staff was very polite and helpful. It was noted that the beverage machine was unfortunately out of order. Despite this minor inconvenience, the overall experience was quite pleasant. We appreciate your attention to these details.

It is a central location for local things, stores, shops, food. The downside is according to front desk their systems dont talk with Expedia, they lost your reservation because it was booked 3rd party, they tried giving us the wrong room, the carpets in the halls are a tripping hazards, no access to the gym, the jacuzzi in the room didn't hold water and after use would turn on by it's self. The breakfast was ok and buffet style.the elevators were broken.the AC was super loud in the room, could hear water constantly running in the bathroom. Out door looks like it had been kick in a few times

The hotel is in a good area close restaurants, fast foods and coffee shops. It is a busy street but it is convenient because it is close of everything including downtown city.

Quiet and clean and good price!

Room was clean and breakfast was good

The elevators are a mess. Be prepared to take the stairs. The room didn’t get very cool at night even with the temperature set to the lowest setting. Breakfast. Oh my. On Saturday we got there 25 mins after “open” and they had to come unlock the door for us. None of the food was ready and the pancake machine wouldn’t work. On Sunday the lineup was half way through the restaurant, kids were running everywhere, long wait for items to be replaced and there was limited seating so we had to sit in the lobby.

Hotel was good for what I needed. Had the king room and it was very spacious with a sitting area. The only issue I had was I could not connect to their Chromecast system. All in all I would stay here again.

Had kids running around and playing in the halls until almost midnight.

The room we stayed in was an upgrade from a standard to business class. Wonderful surprise. We met two really good waitresses Monica and Rowena in the lounge where we had the best ribs I've ever had!! This is a extremely well built hotel. Soundproof rooms, so quiet. We will be staying here again! Highly recommend.

Broken elevators. Kids everywhere at all hours. Gap in the ceiling between rooms. Overall went incredibly downhill.

Room was clean. Hotel looked very up to date. Only stayed a quick night but would return for sure