Room is very nice, beds are comfortable and the breakfast is great.

The staff were amazing 👏. We had the Lego themed room which the kids loved. The hotel itself is very out of date. The restaurant and bar was closed as it's only open Wednesday-Sunday, even during the summer. Which is unfortunate because they were super busy. The pool/hot tub were ok, just a little outdated. The parking lot has massive potholes. The free breakfast was a bonus, but because it's only on until 9:30 am its extremely busy. The location was good for a trip to Magic mountain.

Breakfast was great and convenient. Location perfect for trip. Overall aspect would need a little more love

The rooms were very clean and breakfast was very good. The staff were helpful. The parking lots did have some pot holes. But overall, we had a very pleasant stay.

Room was clean and comfortable. Although both mornings we were woken up to loud noises in the hallways and people in the room above us. We also asked twice for more towels and never received them. Breakfast was the basics.

Had an awful experience here recently. Paid a high rate due to a concert. Wasn't allowed in room until 2 hours past check-in time. Missed dinner reservations and was late for the concert. Was given an accessible room and the shower head was faulty and water would spray all over the floor. Asked for more towels which were never provided.

bien situé,

Great staff. Not clean tough.

Two doors didn’t work to try to get in the hotel. One window was smashed, lock on our door was loose. Breakfast was absolutely terrible. No milk for cereal, no juice, no coffee. Sausage was slimy and undercooked, eggs were runny and sloppy undercooked mess. Only one staff working the breakfast, dirty dishes everywhere. The parking lot is a mess. Massive pot holes everywhere.

The breakfast was a nice feature which helped us choose this hotel along with the size of the suite for our party (4 adults, 1 child). The staff during breakfast were very friendly and were sure to restock the food when it was low. It would have been nice to have a bit more options for fruit, but the rest was pretty good. The rooms are a bit outdated and the were some cracks in the pool on the stairs. For what we paid for 2 nights we didn’t feel was worth it. With 4 adults (which we identified at the time of booking) we thought that there would be enough towels. We asked at the front desk after our first night when getting breakfast if we could have some more and was told that would be no problem. I guess it was because we didn’t get them. We requested them the second morning since we wanted to freshen up before leaving and we still didn’t get them. This was our only request on our 2 night visit and wasn’t completed. We weren’t asked ‘how was our stay?’ when we checked out, where I would have stated my concern with the lack of follow through on our only request. For the amount of money that we paid, it didn’t feel like a good value. This will not be our first choice the next time we come to Moncton.

Pretty dingy and old and outdated. Uncomfortable beds and musty. Ac barely worked and I was told there was no maintenance staff after 5pm so I had to wait till the next day. Breakfast was terrible. No gluten free options. When I tried to speak to management I was told they don’t work on weekends and are unreachable to help solve issues. Totally crazy!!! Especially on a weekend the hotel was sold out.

No hot water to make tea in the morning at the breakfast.

Room was clean, staff was great!

Parking lot needs replaced five years ago. There are potholes big enough, you probably could bend a rim in if you weren't being careful.

Good points: beds were comfortable, the breakfast was good and lady working at the breakfast area was polite and friendly. The pool was open til 11pm which was nice, ice machine and laundry room was good, lighting of parking area was good. Instruction from reception was good. NEGATIVE points were: AC unit was horrendously loud as was the bathroom fan, touch up needed on wall, door repairs and paint required, old yellowish stained fire detector should be changed. Receptionist could be more cordial. Hot top was too hot.

Lack if towels,the parking lot was something to be desired. Definitely requires work to be done to it.Full of major potholes.

Rooms were spacious and clean, beds were comfortable, and there was plenty of parking. Unfortunately, the pool was incredibly cloudy and the tile surrounding the pool was very slippery. Three people fell (one kid twice) while we were in the pool. Maybe invest in some rubber drain mats?The hot tub was very foamy and slimy. Also carpets in staircases and hallways were old and grimy. Thankfully, the rooms were updated and much cleaner and comfortable. At breakfast time the coffee maker was broken (no replacement), the milk machine broke while we were there and the counters, especially by the cereal and the garbage area were disaster. The juice machine was also broken, although they did put some pomegranate and fruit smoothie type juice into one of the fridges for replacement. There were little coffee makers inside the rooms, however, there was only sugar and sweetener, no creamer/milk. Breakfast area and front desk seemed understaffed. Good place to sleep, great location, but amenities& breakfast need work.

The room was nice enough and clean, but did smell a bit like feet. The pool was great. The "free" breakfast was a bit of a joke. It had potential to be good but they are clearly under staffed and under stocked. There was only one worker trying do everything. There was no ketchup, no milk for cereal, juice machine was out of order, pancake machine had no batter. They were obviously rushing because the eggs and sausage kept running out and they would bring out the next batch completely slimy and uncooked.

We have been here many times in the last 12 years. Room and temperature was great. The appear to be understaffed and not prepared for the breakfast crowd or the amount of face-clothes in a room with 3 people. It’s usually a decent place to stay but this time I’m a little disappointed.

The staff was friendly. The room was decent I will say and close to things in Moncton. We didn’t have towels and clothes. Only 2 towels. But we were able to get more upon request. At breakfast the second day they ran out of milk, ketchup & didn’t have any coffee on site. the pool was a lil merky & freezing!