Very knid staff

The staff was friendly but the hotel is very dated. The bathtub was dirty and the faucet was rusty, the lampshades were torn and dirty, stains on the carpet, the bench was very dirty. Everything was old and worn out looking.

Wrong size bed. Breakfast not ready. Bottleneck at check in.

This was a don’t-take-your-shoes-off type of hotel room. Carpets that aren’t cleaned, old curtains that aren’t cleaned, and only after I had tossed my kids my extra pillow from my bed (in the dark) and slept on the remaining one did I notice the black mold on it. Probably just staining from previous, but nasty all the same. The pool area was fun for the kids but there were paint chips in the pool, black-mold-caked ceiling fans blowing their goods around, and rust/paint peeling off of the steel beams above. One positive was that the pool area is set up with lots of tables and chairs and we had beer and no one bothered us, however one of our group was escorted out by the manager for ordering in a pizza even though their restaurant is completely separate to this area. Ridiculous! The kids had a great time but avoid if you’re looking for a mold-free environment, are asthmatic, or just value cleanliness, this is a definite no.

- Pillows were lumpy - Could see stains on bedding and box spring - TV kept cutting in and out. - Hotel did not prepare enough food for complimentary breakfast (there were kids hockey teams staying). They did not replenish. - After front desk staff asked if we were part of the hockey team and we said no, they no longer treated us like guests. They seemed annoyed to have to deal with us. All we did was check in, ask for an additional roll of toilet paper the next day, and check out. - The little toiletries in bathroom were used. They were not new. - There was nothing on website saying that there was no elevator. Had I known, I would have requested a main floor room for accessibility reasons.

The room wasn’t the greatest, it had an odor, our sink was cracked, the grout in the shower was molded

Great services

I booked a room for my daughters birthday, and honestly so disappointing. when we arrived, the bed sheet was off a corner of the bed, made poorly looked like somebody had been in it. urine all over the back of the toilet. hair all over the bathroom and in the tub. there was mold under the soap holder in the tub due to broken tiles etc. wallpaper falling off the walls everywhere. it looked like we were staying in an abandoned hotel. the hallway was disgusting, not vacuumed, food on the floor, reeked of cigarette smoke. there was also a hockey tournament so it was pretty loud and the pool over crowded. I feel they should let you know before you book if theres an event. Ended up switching rooms, it looked a little more inviting but still not very clean. Until they speak to housekeeping and up their standards, I will book elsewhere and advise people to also. Definitely not worth 180$ that I spent.

The room is dirty and smells stinky. I booked for 2 queen size bed but ended up having only 2 double bed. It’s so terrible that we didn’t even sleep there.

The staff were great, breakfast was delicious, loved the courtyard and the fish! The hot tub was rather frigid.

Very old, tired rooms. Food on the floor. Power outage in the building for half an hour. The pool area used to be very warm, now cool.

The staff at the front desk was nice, the manager took the time to listen to what I had to say regarding the room and was understanding but we expected better, especially for the price we paid for the room. “Not the cheapest they have” The room was mad dusty, the lamps, the bathroom vent, even the holes in the walls were full of dust and the hole was big enough to fit a dog in, hole was covered by a simple piece of wood that came off easily. There was a hair on the sink of the bathroom and in the shower, there was pieces of dry wall in one corner of the room, the wifi would not work on console nor Google Chrome, was stuck watching regular cable for 3 days but the biggest concern was the mold in the ice machine, it was bad and the hot tub seemed to be in deep need for a cleaning, at some point there was brown bubbles starting and that’s when we just gave up. We did not dare try the breakfast as if the room, ice machine and hot tub are in those conditions, I can’t imagine the kitchen. Towels are very small but ask front desk and they gave us more, “not the greatest but it works” again, the staff was really nice but the room, environment and state of the hotel’s cleanliness needs intensive change.

Staff was nice. Breakfest could have been nicer. Hard to sleep, there was something running all night.

Room was dirty. I mean dirty. Stains of something looks like vomit on the beds. The pillows were awful. I booked a room for 5 and was given one for four. I had to fight at the front desk to bring an extra bed and change the room. Even the other room had the same problem. Had to leave in the middle of the night.

It was clean

Friendly staff and beautiful beds and very nice hot tub temperature

Room was clean and cozy, staff was friendly, and the hot tub was a nice feature! Great stay for an affordable price

The rooms are dated, beds low, toilet very low to the floor. The heating/ cooling system fan is extremely loud and rattles. The exhaust fan in the washroom doesn’t work. The staff was friendly .

Our stay was poor. The staff were courteous, however their ability to control the cretinous neanderthals next to us were completely ineffective. They were being very loud well past 1 am and had been asked twice to rein it in. We ended up moving rooms which solved our immediate issue but it still meant that we did not have a good night's sleep before continuing on our drive. The offending cretins should have been charged for our stay and we should have been issued a full refund as we did not receive what we had paid for, a good night's stay.

There was a little bit of mold on the underside of soap dish. Past that room and bathroom were spotless