No hotel parking. App for suggest parking lot did not work. We had to find our own parking lot. At check-out, there was an additional hotel Expedia booking fee. I will not stay at this hotel again.

They don’t have parking for big vehicles, witch would be good knowing in advance. Neverthless, we were able to find a spot just across the street since we were at a calmer area of downtown and during the weekend. Maybe during on weekdays it could be an issue, but it worked really well for us. Great location.

Breakfast was good, hotel was comfortable, location the main asset. Parking definitely an issue.

The only thing I could hold back for the full five star is the parking lot. My car is seven seater, so it’s big. It really felt horrible to drive in and drive out of the garage.

Le personnel est aimable et bilingue. Le parking est pratique mais cher!

Staff extremely friendly, rooms are quite spacious, specially if you have a corner room. Indoor parking - priceless in Ottawa! Would recommend

Room was clean, staff was pleasant. Parking was a little confusing . More signage would be better on the procedure

Check in was excellent. Friends and knowledgeable staff.

Three parking was terrible and everything about this property is antiquated.

Great room, spacious and clean. Staff were amazing! Only issue, the hot water took time to warm up. Otherwise, lovely.

La chambre était bien. L'équipe de réception gentille.

Good parking underground in private lot. Staff were friendly and helpful.

Average but no better

Hotel could do with a little refresh, but overall a great stay and a great location.

Le savon à main ne fonctionnait pas. Chambre ordinaire.

We got unexpectedly upgraded & the room was great. Bed was super comfy & the staff was great!

Clean room. Good locatuon

The room was clean and well appointed. The ventilation/heating system was noisier than I anticipated.

Super clean room, excellent quality for a wonderful price. Bathroom is very clean.

The walls are very thin. A lot of noise. Room very small, nowhere to store clothing. Very poor lighting. Check in and check out not efficient. Parking is through a really tight alleyway with a glitchy keypad. We will not be returning