Clean room. Location.

The location is great and the room was great, however it could really use some updating. It was quite dark in the room.

Love staying at Cartier Suites. Staff are always so polite and welcoming.

The overall experience was great. Nice room, friendly staff, great location

Todo bien

Enjoyed my stay here. Warm welcome, a supportive team. As i was on transit they helped me get settled in a new city miles away from home. Kept my house warm and cosy. Had a quiet tine while unwinding after a long journey. Thanks

Spacious suite. Easy parking. Close to the canal.

Location: pretty Good (especially for canal skating which was out purpose here) Mattress: Comfortable Sheets: Scratchy Shower: Dated "curtain in tub" but strong and hot. Clean but dark and woefully dated (looks like late 70s early 80s?). Given the very expensive options in Ottawa Cartier Place was ... Okay The (old but again clean) kitchen setup would be a plus for anyone staying longer term (this appears to be the GoTo place for work crews on long term Ottawa assignments).

Room is dated but clean. Staff was friendly.

Everything was great , would recommend.

The front desk staff was so arrogant and dismissive. Zero in customer service Was eating a bar of chocolate while attending to guest. Check the surveillance at 6.30 pm 28th Jan 2026 Wednesday eve Management can really work on this . However, the other staff members....the ones in late night and next morning were very professional, polite and welcoming

Rooms are a little dated. But super clean. Great location. Great parking, underground and heated. Very quiet. Staff were very helpful and friendly. We’ve stayed twice and enjoyed it each time.

We heard so many mixed reviews, and some of the photos of the rooms made it look very dated, but we really liked our room and had a great stay. The beds were comfortable, the room was warm once we got the heaters going and everything worked well, including a good shower. The pool area and sauna felt like a nice treat, although the pool could have been a little warmer.

The staff was above helpful, their maintenance man was exceptional in putting together two (2) skate trainers that I had purchased (I asked the front desk to borrow a screwdriver and they indicated that they had a maintenance person on staff). Also I had an early morning flight and my room was ready on arrival…. Excellent hotel.

Room was great. However the toilet never stopped running. Staff was great, friendly and courteous. Hot tub was awesome after skating the canal.

Room was nice and clean. Staff was very helpful with directions etc.

Personnel extrêmement gentil, chambres spacieuses

I loved my stay, easy to check in, I got a late check out no problem, the room was clean and the staff was awesome.

Great place near Rideau Canal

Everything we could think of that we needed was provided. Comfortable, clean beds, sports channels on the TV, plenty of space.