Traveler Reviews DoubleTree by Hilton Hotel and Spa Chester
Number of reviews per page
20
20
40
40
Top reviews
Laura
with Partner
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Arrival and check in nice and smooth. Offered a check in cookie, also a gluten free one. Perfect!
Room lovely! Nice and clean and spacious. Beautiful!
Great nights stay again.
Breakfast spot on. Lots of choice, again gluten free options catered for.
Lynsey
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room lovely staff great and breakfast amazing
tamsin
Business
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
i travel a lot with work, this is one of my favorites. Great room, modern clen, everything you need including a fridge
Catherine
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice clean room and great breakfast and dinner. Be careful about the way Expedia advertise this hotel. We booked as it had a swimming pool but missed the very very small section 9 scrolls down in the hotel information that there was an additional charge to use the pool, leaving us with an additional bill for £40 for 2 of us for 2 hours. Probably wouldn't have booked here if I'd have seen this. The hotel is nice enough but if you are looking for a hotel with a swimming pool be careful to read the very small print!
Read More
Perry
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Staff were lovely, friendly, helpful and courteous . Room was excellently looked after by team.
Scott
Business with Partner
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Nice and easy check in. Junior Suite was a lovely room.
Spa was very nice although the additional £20 per person per day even though we had 2 treatments booked in. This wasn’t really made clear until we arrived.
Lucy
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Was great x
Adam
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great room and friendly staff. Lovely location slightly out of Chester on lovely grounds but only 5min drive into the town. Breakfast was good and the rooms clean and generously sized.
Karis
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Really nice hotel, lovely reception staff will defo return
Garry
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very nIce hotel modern good facility’s and nice food
tamsin
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
love everything about this hotel , modern and clean, great service. Reception staff were friendly and helpful, room was fantastic and breakfast high quality. Will stay again
Luke
with Partner
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great Room, Comfy Bed
Stephanie
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The hotel is stunning and the facilities are great. I’ve marked down because someone entered
Mark
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything perfect from start to finish thank you so much Double Tree
Always such a lovely welcoming stay
Alison
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Lovely hotel- reasonable distance from Chester centre/shops. Lovely staff and comfortable room. Amazing afternoon tea.
Rachael
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Team
John
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room and facilities very good, pity that the engagement with all the staff was lacking, all interactions very transactional, not friendly or welcoming☹️
John
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Clean room and friendly staff, food was really nice too.
Matthew
Leisure Family
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Room was smelly and very poorly ventilated. Pool of condensation on window sill
melitta
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The room was excellent.
The staff amazing.
The breakfast was excellent.
Definitely will be coming back.