Mercure Inverness Hotel

Explore Mercure Inverness Hotel
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Mercure Inverness Hotel

Number of reviews per page
20
40
Top reviews
Carole
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was nice and staff really welcoming. Room was clean but bathroom light was really very poor, needs to be a lot brighter. Was a bit annoyed that we had to pay an extra £15 per day on top of our booking for using the hotels car park.
SHAFAQ
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Extremely disappointing stay. The room felt dirty, with sticky surfaces and a carpet that clearly hadn’t been cleaned properly. The overall condition was unacceptable. On top of that, the staff were unhelpful and unprofessional, which made the experience even worse. I would not recommend this hotel to anyone.
MARY
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ideal central location, river view room worth paying extra for. Lots of bars, coffee shops and restaurants on your doorstep (especially enjoyed Jimmy Badgers, lovely food and scrummy cocktails). Room was very comfortable. Remember to take charger, no USB ports in the room. Didn't have breakfast so Can't comment on this. Would definitely stay here again when visiting Inverness.
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Caroline
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location breakfast excellent
Brian
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fine
david
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was clean, the staff friendly and helpful. Nice food Nearby rail station
hugh
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the breakfast was very good but the evening meal was overcooked the fish would have been nice if it wasnt overdone told the waitress, room was nice and staff were also nice
Jeanette
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

In a really good location but could do with a little TLC. Restaurants, bars and shops just minutes away. All in all for what we paid it was very good value.
Jenny
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Staff excellent. Breakfast lovely. Badly let down by the nose from the street outside. The windows are so dated, they don't reduce any noise and there is a lot of noise. Wouldn't have minded so much if it was weekend, but we were midweek. Such a shame as everything else is really good. The hotel is really dated and desperately needs updating. It's clean though.
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LIMIN
icon-
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location , lovely staff, but a bit noisy at night , and shower water a bit small , the room is a bit cold too.
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Receptionist was friendly and helpful. She sorted out a minor issue with my room. Room was clean and comfortable.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this hotel, spacious rooms, comfortable beds, friendly staff and excellent breakfast. This hotel is the perfect location to walk to many attractions. I would highly recommend this hotel.
Rebecca
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The tables and menu in the restaurant were not wiped down. The 2 twin beds were pushed together. Overall its fine and for the price and location, not horrible, but a bit run down for sure.
Shirley
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, staff were lovely, always a great stay.
William
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Location ok
Elaine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything, we were upgraded at check in which was a lovely surprise, room was perfect.
Andrew
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was ok, but the lack of sound proofing at the rear of the building is a problem. Saturday night street noise was very noticeable between 10pm and 4am.
Dan
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All fine
A
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room clean staff polite and friendly
Donald
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was amazing and spotlessly clean and the staff as always were amazing and we just love staying there.
Number of reviews per page
20
40