I stayed at this hotel with my family for four days, and we had a wonderful experience. One of the rooms we initially booked had an issue with the air conditioning, but the hotel staff responded immediately and arranged for us to switch rooms. Thanks to their quick and thoughtful assistance, we were able to sleep comfortably at night. Overall, we had a very pleasant stay.

Love this hotel! So cozy, friendly and helpful staff!

Good

Staff was friendly and kept the hotel very clean. Everyday we came back to our room and the bed was made and the room had been tidied up. Location was excellent as well! We came here for our honeymoon and they so gave us some free drinks at the bar to celebrate. I would absolutely recommend staying here!

Hotel facilities are dated and in need of a refresh.

Staff especially helpful in booking transport to the airport. Immediately addressed minor concern with room temperature. Good location with lots of restaurants and cafe close by. Would stay again.

Beautiful hotel, extraordinary and helpful staff. Close to the Opera Metro -- easily accessible from Gare du Nord. The room was absolutely lovely and comfortable. If I go back to Paris, I'd definitely consider staying here.

Great furnishings, Parisian, handy local, helpful staff

Excellent location! Friendly staff, room was comfortable just outdated. Decor needs to be updated. Bathtub step was huge ,not safe.

I loved the hotel. It was in a perfect location, right near the Opera and several metro stations. It’s extra safe at night too. The hotel staff was so friendly and helpful. My only disappointment was that the shower/tub was very dangerous. It was very awkward to get into the tub for a shower and dangerous. Very high side and very narrow opening. Not sure why anyone would design it this way. If you do book here, make sure you don’t get a room like that. I find more and more that if you book through Hotels.com, you get the worst room -often a room with some key issue Iike the tub/shower issue.

Hotel staff friendly and extremely helpful. In particular, Hisham at the Front desk is amazing and always provides services with a smile.

Hotel is nice, great location staff is very nice and very helpful. Only downside is it rooms feel a little dated.

Great location and great hotel.

Staff was excellent and helpful. We arrived early, and they had a room available within an hour. The room was very clean, and it had air conditioning. The food for breakfast had a good variety and very tasty.

Rooms were clean and comfortable, staff friendly and helpful.

Front desk receptionist, Ye, could not have been more gracious and welcoming. A nice place and a short walk to the Louvre.

Great lovation

As usual, when booking through Expedia trying to choose the perfect property that fits your travel needs, budget and tastes, can be a daunting task. Sifting through reviews, pictures, checking proximity to all the things you want nearby, it can be a lot. But in choosing this hotel we felt we made a great choice. It wasn’t the biggest room with the highest end finishes but it was clean, had some air conditioning, right in the middle of everywhere we wanted to visit during our very short trip, we felt safe, it was quiet at night, offered a great looking breakfast daily (we didn’t partake) and the staff were friendly and helpful. The location was great and we would stay again if we weren’t anxious to try out some other properties we came across on this trip. Overall, would recommend!

The staff here were excellent. She arranged a taxi to the train station for us and even helped with our bags. In the breakfast room, they have cold, filtered water for you to drink, which is helpful. Our bed was comfortable. But the bathroom was tiny. People with mobility issues will find it difficult to get in and out of the shower. Unfortunately our air conditioning worked for just a couple of nights and they brought us a fan, but it was pretty miserable. Location is great though!

Me and my mom stayed here on our trip and loved it.