2/10 poor stay Stayed here many times before and the standards have dropped year on year to the point we will now not return Service has dropped drastically, staff don’t seem as friendly as it used to be to be Breakfast was not hot and was greasy Windows need looking at as the wind was howling all night through them Such a shame as this use to be a lovely hotel… maybe the focus is no longer on the imperial as the hotel has been snapping up other hotels in the area and over stretching…. Staring to remind me of the Britannia Group

Good lifts and well maintained lobby and seating area.

Good service but property is a bit tired

The bedroom was clean. But the window could not be opened The bathroom was dirty (floor and mirror) There was no toilet brush. The shower curtain was dirty. Breakfast was very good. The bedroom was quiet.

The staff were fantastic. it’s a very old building with lots of charm. Unfortunately the room we had was in need of some renovation, very tired, ripped carpet, and the window was filthy. Our room was exceptionally warm although there was a fan provided. Lick of paint, new carpet and a better clean would be 5 stars!

I loved the history of the hotel. The kids enjoyed being there. The tram was right in front of the hotel. We had a good view of the beach and the tower. There were steps which we were told were for emergency exit. At first we thought they led down to the reception but wow they looked "scary" Maybe the hotel should put a inscription that the door to the stairs is for emergency

This is a beautiful but very old hotel . The lobby and common areas are nice but the rooms are worn and could use some updating.

Pet friendly and staff were polite.

Our one night stay was very good exactly what we wanted

Had a really lovely stay for two days as we were going to a couple of shows. Breakfast was excellent with plenty to eat and good variety of food. Some good bar foods available too. Clean room and bathroom, but could have done with some dusting on lamps and shelves. Staff were really good and helpful. We found the hotel charming and a real lovely old feel to it and the prices were reasonable. Thank you for a lovely stay.

Beautiful historic hotel. Public areas are lovely. The room was a bit dated though, bashed and battered table tops and curtains falling down. The bathroom was also drab with little space to hang or put toiletries. No plugs by the bed so you have to charge your phone at the other side of the room, no bedside lamps. These small things mean I can’t give a five. Location is great, easy to walk into the centre and of course right on the sea front. Worth visiting for the history of the building I think but not really worth the very high prices anymore.

Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back.

Friendly staff.hotel is in good position on sea front.outside area to relax and a have a drink looking out to sea.rooms are oldywordly.art deco.but comfortable with tea and coffee facilities.tv,WiFi etc.the restaurant serves lovely food at a reasonable price.

Very comfortable stay, loved the hertage!

Fantastic room looking out over the Irish Sea. Great breakfast. Overall first class stay. Best hotel in Blackpool.

Room clean staff helpful good location

Like it getting a wee bit tired now but great location decent breakfast choice

Firstly i must praise Tristan on reception. Helpful, sorted a problem out for me instantly, and with a smile. Imperial is my favourite place, however i have to mention the public toilets downstairs were a real mess, and our evening meal was disappointing. Lets say not as described and vegetables missing. It will not deter me from returning but it did tarnish our stay a little. Every member of staff amazing apart from Chef.

Great friendly receptionist on arrival, easy check-in, room spacious, clean and had everything you could want, breakfast was delicious! Great choice and piping hot! Would definitely recommend the Imperial and will be staying again.

Lovely selection for breakfast everything we wanted thank you