Rooms are slightly dated but clean and spacious, could do with more plug points and USB points

Clean and quiet room on the first floor. Entertainment in the evening

The hotel needs extensive updating. Yes probably 100 years ago it was exclusive and upmarket. And yes the Queen and many famous people stayed, But they wouldn’t step foot inside now as it’s so run down. If the hotel had a refurb it would be amazing but unfortunately it’s very dated. The room was like going back in time 50 years ago everything including furniture and TV was so old. It’s not cheap to stay either we could have stayed at Hampton Hilton for cheaper. However on the positive side Breakfast was very nice. Was disappointed had to pay £14 to park vehicle in the hotel car park overnight also.

Room 407 in need of redecorating only 1window opened seal o round bath in very poor condition, hand basin large crack health issue. No facility for our pet, yet still charged. £ 20, per night.

Always a good stay.

The hotel staff were very friendly and efficient.

It’s a lovely old building with lots of character. Definitely needs some TLC but we enjoyed our short stay. Didn’t see the entertainment so can’t comment on that. Staff were ok but probably a bit lacklustre, the lady who checked us in for breakfast was nice, the bar tender was pleasant. Check in staff could have been more cheerful and welcoming. However would definitely come again. Breakfast was good.

Great hotel love staying here Good location and friendly staff

Vary dated hotel. Warn out.

Our stay was very poor not very clean needs a good refurb inside and outside windows not secure in room 217 curtains blowing like hell room freezing reported but nothing done this hotel needs a good overall in all areas

In need of renovation Breakfast okay

The Imperial is a beautiful building with impressive Victorian architecture and a real sense of history. You can tell it must have been a truly grand hotel in its day. Unfortunately, it now feels like it’s in need of significant investment to bring it back to the standard it deserves. There are clear signs of wear and decline in places. Parts of the hotel look tired and dated, and during our visit the pool area was boarded up, which was disappointing. There were also some quick fixes around the property, including gaffer tape on sections of the carpet, which doesn’t really match the otherwise grand surroundings. The staff we encountered were friendly and helpful, but it did feel like there weren’t quite enough of them at times. Despite this, the location on the seafront is great and the building itself still has a lot of character and charm. With the right level of refurbishment and investment, this hotel could easily return to being one of Blackpool’s standout places to stay.

A bit too hot in the corridors and room. Had to have windows open even though it is cool through the night. Turn heating down 1 degrees and save thousands.

Grand hotel with a good position for amenities and theatres in the North area of town

All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent

Beautiful Victorian building -well maintained -spacious room with sea view

Was pretty impressed considering the price. You get what you pay for so don’t expect the ritz. But would definitely stay again

The hotel is clean and tidy however, the decor is very dated. There are showers over baths and they’re quite high to climb in to. There is parking eye in the car park and you have to pay for parking. The machine inside states parking is £10pn for hotel guests yet there is a sign next to this stating it is £14. I questioned this and was dismissed 3 times stating it was £14 like the sign, and the parking eye machine was incorrect and could not be changed. When I stated it is illegal to say parking is £10 then to change it to £14, the staff member had to ask their manager who said I could pay £10. This practice is illegal and it makes me wonder how many other people they have done this too, please be aware it is illegal to claim one price, then at the point of sale to change the price, they can however withdraw the item from sale which would stop the confusion.

Breakfast and evening meal very good but hotel in desparate need of refurb. Paid extra for sea view but wind blowing gutters so loud we had to change rooms. Moved to similar room but so dated, so worn out, so sad. Not good value at all.

First time staying in the hotel with girl friends, had a fab time from start to finish . The rooms were spotless , breakfast was excellent everything you could want , staff were very friendly and nothing was too much trouble . Would definately stay here again . Thanks to Sacha and team