Ok hotel, but difficult in warm weather with no ac.

Room was lovely staff were lovely bit noisy as concert going on in castle across road until late… not a lot they can do about that in fairness if weather was cooler could of closed windows to hopefully reduce noise again nothing they can do about the weather. Breakfast was nice but not very hot and we were in there 5 minutes after it opened at 8am. Overall beautiful building fantastic location and I would stay again but go out for breakfast

Location was great right next to town in walking distance, clean hotel but dated, good comfy bed, fresh towels provided every day, large spacious rooms with tv and tea and coffee in room, staff helpful, breakfast was great, huge selection, didn’t use the bar but looked well stocked. Weather was extremely hot and the one fan given to each room wasn’t unite adequate, no air conditioning at all throughout the hotel. There is NO car park, apparently the hotel hasn’t had one in 3 years despite being advertised but the rugby club opposite offer parking for a fee, depending on how long you want to stay.

Great hotel Staff excellent

Excellent location Staff very helpful and friendly Room was spacious and clean

Breakfast staff were good. Mattresses very old mine had big dip in middle and gave me back ache. One Member of reception team was very unhelpful about this. Eventually replaced as house keeping team more understanding. No plugs near bed radiator on outside room in a heatwave! Room very hot and most windows wouldn’t open.

Our twin room was clean and had everything we needed, apart from plug sockets! The only sockets available in the room were for the TV and the VERY essential, but fairly ineffectual fan. A little dated decor wise, possibly due an upgrade? But everthing else worked as it should. A lovely little selection of toiletries in the bathroom and good sized fluffy towels. The staff were great, I can't fault them for helpfulness and genuine friendliness. However (and it's a big one for the disabled community, especially those using anything bigger than a self propelled wheelchair) accessibility is a little sketchy. Admittedly the building is old, historic to Cardiff, and when originally fitted out would have had state of the art accessibility features. A bit like car parking spaces today, they are no longer big enough for the cars most of us drive. The same with The Angel Hotel. Their accessibility is not fit for purpose. In order to access reception I had to wheel round to the side of the hotel to a recessed side door. The bell didn't work, so travelling partner had to go back round the street, up the stairs to reception to ask for me to use the lift. Lovely receptionist walked back down and round to me to put the pin number in to let me in. We then realised I'd have to take my electric wheel chair attachment off for me to fit into the platform lift, as it was only big enough for a wheelchair. The same with the main lifts in the hotel. I love the friendly staff and the faded ch

The lobby is very nice an clean but the rooms need a very big refurbishment just old and worn out broken lamp shades light what dont work as the buld have done. The room need re doing to a modern standard would bit stay again until that would be addressed.

The Angel is drab and rundown. I’ve known it was a major feature of Cardiff but it is now very second rate. It is poorly decorated and gloomy and rather unwelcoming. The receptionist was unhelpful and verged on disrespectful when the electronic key would not open my room door involving three(!) trips to Reception and back. I never expect obsequiousness but politeness and helpfulness and an apology goes a long way! The room was clean and serviceable. It was OK for one night but I would not have been happy for a longer stay.

Very tired property and needs some updating. We booked a premium double room which was definitely not premium. Single glazed windows onto a main road so the room was very noisy. It was also extremely hot in the room, but due to the road noise we were unable to open the windows. The bed was so soft, I hit the base as I sat down. Bathroom sealant needs redoing as it was brown. We booked the hotel as a treat after graduation, but decided to leave after arrival as we couldn't have stayed in such a hot, noisy room comfortably. I wouldn't return to the property.

Clean room. Staff superbly helpful.

Lots of dust on window sill radiator. No air-con. There was a large fan but not the same. Toilet seat was a very yellow colour needs a refurb. Could do with usb ports in their switches most places have them now. Ssying that the reception staff were very pleasant and accommodating

You get what you pay for HOWEVER £200 a night three things are key - the bed, felt like you were camped on the side of a mountain no excuse for poor mattresses that saw the end of their useful life 5 years ago, the shower - the shower was surprisingly powerful with the addition disappointingly of a shower curtain and no working extractor fan in the bathroom and a sign saying you should shower with the door closed to avoid a fire alarm going off even though it was only steam - a cool room - no air con two out of there’s windows could not be opened making an uncomfortable experience worse. Having to sleep with a window open means I return home with north of 50 mosquito bites on my back. The cleaner made the bed replaced the towels and left a three quarter empty glass of alcohol in the room assuming because she thought we might want to drink something a day old at a room temperature of 80F. Ok tired and massively overpriced. Location great hotel awful.

Location is perfect for visiting the city,Hotel very tired ! It was an extremely hot stay ,bottled water in room would have been welcome

There was no A/C in the building, That was not specified while booking, the window was broken in the room and had an issue opening it. They didnot have extra fans. It was ok to stay for a night. But too expensive for a non A/C hotel

Very run down

Rooms were not as good as our previous stay. In need of decoration and updating. Urgently in need of aircon. Room was very hot and couldn’t sleep much

Great location for Cardiff Castle , shops, restaurants & bars. Staff were really friendly & helpful . Room was very shabby , paint peeling & grubby walls , shades too big for bedside lights in general very dilapidated, in need of redecoration & TLC. Wardrobe smelt of damp . Breakfast was good , included full english, continental, cereal, toast, fruit etc . Due to heat wave our room & the dining room were unbearably hot, fans were in place but not sufficient to make it comfortable. Iced water was available but air con would have made our stay so much more enjoyable !

The hotel was good ,breakfast was nice but it was very warm in the room.

Whilst the room was clean it does need updating.The mattress needs to be replaced and the room was exceptionally hot partly do to the hot weather but no windows to open and the fan was not adequate