Emerald Hotel & Suites

Explore Emerald Hotel & Suites
6.4
Pleasant
From 2,618 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

7.0

Traveler Reviews Emerald Hotel & Suites

Number of reviews per page
20
40
Top reviews
Onkarpreet
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good. X.
Amar
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ac wiring is front of the wall and its work not proper washroom are also not clean properly
Tony
icon-
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was awful. Had floating floor most hotels have carpet. Bathroom was out dated and missing moulding on the counter . Ceiling was tiles and paint was coming off . The bed was awful mattress was cheap and frame of bed mattress was on aluminum poles and not wood for support. The window frame had peeling paint and the windows were old heard the wind all night and could not close properly.the chair for sitting on was old and hard to sit on. DO NOT RECOMMEND THIS HOTEL
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Arnel
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and peaceful place! 🇺🇸
Peyton
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Snowing outside and room windows were open upon arrival. Heat didn’t really work although it took the chill off from open windows. Garbage in bathroom was ½ full already upon arrival. No plow or snow management in parking lot so a little slick for my boots and the car. Aside from that parking was easy and there were no other issues
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Brad
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The remote had no batteries, the floor was filthy, the light in the bathroom was filthy, the exhaust fan in the bathroom was loud and looked like it was going to fall off the ceiling. They never came to make up the room or make the bed.
Jason
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The place is clean and works well. The staff are very friendly and helpful. It does need some repairs and upkeep. Also, there was no housekeeping for a two day stay. For the price it’s a very good value.
Heather
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very clean as was the building. But the bed was very uncomfortable and felt like it was going to collapse at any moment. The showers were very clean, and staff was very polite and quick to help us if we needed them too.
Devinder
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No garbage bin in any room. They take the security deposit check the room when you checked out. They said everything is okay but they do not return your security deposit.
Braydon
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2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worst property I’ve ever stayed at , the pictures online are not what the actual property looks like, rooms are dumps with falling apart amenities , curtains had brown splatter on them , run by absolute scams of owners , terrible
Kalie
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The bed was horrible. Line a cheap trailer mattress. If you sat in the edge it collapsed. No support. Awful.
Lee
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was not the same as photos. Dirty floors in room, stains on walls, awful bed, only 1 face cloth allowed per room, 1 hand towel. 1 very small pillow per person. No plug to take a bath. Had to use hand towel to plug drain. Dirt in tub. Stained shower curtain. Windows were filthy. I do not advise staying here if you dont have too
Danielle
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean room. Was everything we needed
Mark
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking lot is huge but with no Handicapped Front door, it's extremely hard to bring bags in/out due to the Windy outside! Great maintenance staff as our corner 5th floor room was cold as the outside Winds pounded the window! After putting a new thermostat on, room got very cozy for my wife!
Tazim
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

room heating was poor and phone not working, coffee machine dirty .
Satnam
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking
Motwakil
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor quality
marie-helene
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Okay for a night near the airport
Zakaria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

“Had a great stay! The room was clean, comfortable, and well-maintained. The air conditioning worked perfectly and kept the room cool. Parking was easy and felt secure. The staff were friendly, welcoming, and very helpful throughout my stay. I would definitely come back and recommend this place to others.”
Cory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Hotel was very impressive and the stay was two thumbs up!
Number of reviews per page
20
40