Was a nice hotel and the customer service excellent.

Great staff

Great

No access to K building jacuzzi. Pool too cool for use during our stay.

excelente

We enjoyed our stay at the hotel it was great , clean very professional staff very friendly people super comfortable beds the amenities were great I would definitely recommend it

The hotel was beautiful! The staff was very friendly and spoke great English. I will definitely go back!

Great stuff really helpfull i enjoyed my stayed

Great service!

Muchas gracias, me encantó mucho ese pastel, muy limpio y muy agradecida con el servicio la atención la comida está deliciosa. El menudo bien rico

Súper encantada de tan bonito lugar

Don’t even know where to begin. When we arrived our room AC didn’t work. It gave out heat instead of cold.

The mattress and bedding was superior.

The staff was good. The rooms were very small and cramped. It had poor lighting. The pillows were flat. Overall I think this place is over priced.

Excelente servicio, excelente comida

Clean room, excellent service, great quality food in restaurants. Only the Sushi restaurant food was not up to the mark even though ambience and service were great. Breakfast was good even though limited options, coffee and tea were good quality. Milk for tea/coffee and cereal was to be asked for every time, not sure why. Happy hour in the breakfast bar was great. Our room in the 5th floor had nice view but the AC plant or some generator sound nearby was loud and we had to keep the patio door closed always. Nevertheless I and my 12 year old enjoyed the hotel. We went theirs for a tournament crossing the boarder on foot; Moving around was easy and never felt unsafe. We plan to visit again and we will stay in this hotel again

The check was long and confusing , I’ve been here dozens of times so this was a first my room was on a lower floor street side next to an active construction site so was woken up at 6 am

Good hotel overall - nice and clean for the most part. However, the Internet connection is BAD and my sink was clogged up. Please improve in these areas!

Good staff, hotel overprice

Good service