Hotel Lucerna Mexicali

Explore Hotel Lucerna Mexicali
9.0
Exceptional
From 1,224 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Hotel Lucerna Mexicali

Number of reviews per page
20
40
Top reviews
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best lodging in the city. Excellent attentive staff.
James
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No hot tub and the bar was boring
carlos
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was in good conditions except for the fact that the balcony door did not work. The door to the balcony can be accessed from any room with a balcony and therefore i did not feel comfortable and asked to be moved to a different room which was not in such a great condition… at least not for the price.
Wayne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service like always
Rodolfo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean nice
carol
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was excellent plus they allowed late check-out as we were there for medical reasons. We will stay there when there is a need for a stay in Mexicali again.
javier
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La habitación requiere aislar mejor el sonido externo, demasiado ruido desde la Benito Juárez . Una cafetera en la habitación ayudaría
Melissa
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms are dated - no fridge, no USB Some front desk staff were helpful, but receptionist at check-in was rude. Pool was not heated and no hot tub.
Giobana crystel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room cle
Gabriel
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Me Cobraron el precio del buffet cunado solo quería café.
andres
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was all good except the AC was not working.. But staff provided me with a portable heater..
walter
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean
Jeffrey
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location
Gilberto
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good !!
Cristian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room did not have a fridge, the check in was fast but clerk did not explain anything about the hotel. The bell boy was great and helpful. The buffets food was great. There was a warer running noise from the ceiling it was never taken care of. To be a expensive hotel its not great.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good customer services and the place is very comfortable.
Brown
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Always perfect.
Gerardo
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Outstanding hotel, the best in Mexicali. They provide great customer service and the amenities are great as well. This hotel has been my first lodging option for many years, and I will continue to come back every time I am in Mexicali.
Gerardo
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay at. Cleanliness and outstanding customer service are the two aspects that makes me come back to this great hotel every time I have to be in Mexicali. I return every month and it will always be my first option for lodging, breakfast or dinner.
Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent breakfast, hotel, everything was above and beyond expectations.
Number of reviews per page
20
40