lack of upkeep on the room. after the first day when we came back from an outing and the room wasn't made up, we requested new towels and fresh coffee for the next day and none were provided. the room did not get remade until the day before we were set to leave and we were at this location for 4 nights

Staff was very friendly and room was clean. Mattress should be replaced as it is a “canoe mattress” and needed pillows to fill the sunken parts.

Mattress, tv, heater

Heating did not work

All good

Pool was very warm, like a cold hot tub. Clean room, nice towel presentation, gym was well equipped. Sauna needs a long time to warm up, so prepare for it.

The bed was clean and comfortable. The hotel pool was at about 60-65 degrees - like a cold plunge pool temperature. You could not swim in it. The sauna took more than an hour to “heat” up but you could not expect to get a sweat on in it. The top bench is so narrow that is is hard to be comfortable on it. The restaurant within the hotel was closed for the entire weekend - we had not been notified prior to our stay that there would be no food available on site. And we were not informed that the pool was basically unusable either. When we brought our concerns to the hotel desk they just said they would let management know. We really feel that a discount should have been offered - we booked that hotel for the pool/sauna and on-site restaurant.

Best gym if any hotel we stayed at and it’s open 24/7. Saved paying to go to a local gym. They had lots of equipment and was well maintained. Also have a sauna and pool. Very reasonably priced. We will stay there from now on when in town.

Both rooms were very clean. The only thing was the TV did not work properly in one of the rooms try to fix it did not work.

very friendly staff! satinder at the front desk is just great!

Staff was great and rooms were decent also really great price and food is good

Aways an enjoyable stay

The bedding in the room had seen better days. There were holes in the duvet and the sheets were very thin. The heating was very noisy so I had to turn it off. There was no easy and safe entrance to the hotel with icy conditions outside. The staff was most pleasant.

The is a full restaurant which is great. Also a hair dresser pool and sauna. Always fresh towels and the staff was fantastic.

Charging 50 dollars for a small dog less than 15 lbs This is double the average

Overall the hotel was good. Just needed a place to stay, not fancy but didn't expect it to be. No concern with safety.

Good hotel for cost. Pub on main floor had nice staff

It was a good hotel for our needs. Friendly staff and easy check in.

We stayed here because the pictures looked good. Unfortunately when we got into our room there was a hair clip on lamp shade and hair on toilet seat. Then my husband and 3 year old daughter went swimming and had no idea you had to take your room towels, so they froze on way back to room. Also there were no clean towels available and we were told that W could call down in morning. So we did and only received towels about 30 minutes before we had to check out. For the place, it was extremely disappointing.

Terrible hotel. The window in my room was smashed, the sheets were stained, and the entire hotel smells like marijuana