Staff were excellent to deal with at check in. The room was a let down. Floors were not clean at all, lots of hair stuck to feet which followed you into the bed. Hand prints all over the headboards, the lamps were grimy and it was extremely noisy - people upstairs thumping loudly until after midnight, people outside yelling and screaming, kids running up and down halls and because the walls are paper thin, you hear everything. Overall, the room was just gross and you felt gross being in it.