Ramada Plaza by Wyndham Niagara Falls

Explore Ramada Plaza by Wyndham Niagara Falls
7.6
Pleasant
From 1,260 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.2

Traveler Reviews Ramada Plaza by Wyndham Niagara Falls

Number of reviews per page
20
40
Top reviews
Jennelyn
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spacious room. Good for family. Small outlet across the hotel. Staff are nice and helpful.
Kimberley
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, good location and spacious room
Omar
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay at the Ramada was disappointing due to pricing issues, room problems, and poor amenities. At check-in, the price I was charged did not match my Expedia booking (excluding $20/night parking). The manager, Daisy, said Expedia’s pricing is wrong and suggested using Booking dot com next time instead. I showed my confirmation, but she still charged more. She claimed an email with correct pricing was sent, but we checked my Expedia account together and it wasn’t there. I also saw two other guests dealing with the same issue. Our conversation went on for 20-30 mins before I gave up. It was a $10-$20 difference they just would not budge on. Room issues: First room faced the highway, extremely loud noise through the AC vent, no one could sleep well that night We were moved to a quieter room (much better) TV was blurry in both rooms (likely signal issue, not the TV) Water in both rooms was scalding hot (safety concern, especially for kids) Amenities were a disgrace so not sure why there is a 'resort fee': Gym: 2 bikes + 1 rowing machine, very outdated, basement, no windows, poor ventilation Pool: cold, dirty, basement location, no windows, poorly maintained The good - The room was large and clean, the water pressure in the shower was good. The bed and pillow was clean and comfortable. The location was not as sketchy as other areas on the street. Overall, lack of transparency and accommodation from the staff over a $10-$20 difference
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Greg
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff and large suite rooms
Chi Fung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are friendly. Unfortunately we could not access the pool table due to renovation. Mattresses are too soft.
Dennis
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Justine
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean but lighting was minimal and we found the room to be a bit dark. The hotel definitely needs upgrades and renovations. The pool was small and looks quite dated. The location was ok. The staff informed us they lock the front doors at night which is questionable. They also charge $20 for parking which is ridiculous. Lots of hidden fees.
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Ragave
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing Staff and pet-friendly
Jennifer
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So many charged extra paid for everything you can drink the water bottle because you have to pay $3 dollar par bottle you have to paid for the marketing of this place 🤔 😒 not to happy with all the extras chargers i paid $50 extra 😑
Patrick
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean room and professional staff.
Morsal
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great price , Good location, spacious room and friendly stuff .
Dhatchini
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our expectations extremely met
Gustavo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room very cleaned staff very friendly we enjoyed our stay
Estelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a great stay, very clean
Osei
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean And spacious
Christa
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was clean, the outside was dated. Parking was very tight. Nice pool. Lots of space in the room. Staff were friendly.
Andre
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room and hotel was pretty amazing, I plan to stay there again.
Peter
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Over allmis was good experience.
Eesha
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

yes
Ronda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are always very clean! Beds are super comfortable. Staff are great!!!!
Number of reviews per page
20
40