was not aware that we can get breakfast there at the hotel. This was our first time there. Should let people know there is a restaurant.

Add YouTube or Netflix to a TV

The additional fees were very disappointing . Resort fee ? Really

Checking in and out we're super fast and easy. The room is clean and spacious

The gym was bad,you don’t have a lot of choice.The pool I never saw where it was.

I had to pay 30 $ per night to use the pool

Clean, close to shopping, staff was very accommodating.

Your charge resort charges without telling me. On check in they said they gonna charge 20 plus tax for parking only but at checkout they additional 20 for resort charges.

It’s hard to get into the pool with the card there a trick you have to do to get in. Quite time is extremely late at night. Children are allowed to run the halls yelling in the late night. If you book through here and paid in full your paying restort fees and other fees that are not upfront. Plus digit marketing fees. I was lie to when they requested that I cancel they would refund me which then turned around and said no refunds. The building is under construction in the other half. Room side was huge, good size. Front doors won’t working a few times they need to be fix to stop the glitching. Staff didn’t seem to like questioning about why to understand all the fees and immediately state to cancel.

Pet friendly hotel.

It was a great location and served our needs for our overnight stay .

I was genuinely impressed by how spotless the room was. Everything was impeccably clean, and the bedsheets were particularly fresh, which significantly enhanced my stay. The room felt well-maintained and cosy. Overall, it was a great experience, and I would definitely think about staying here again.

We had no hot water in our bathroom and the walls are very thin. We could hear the person in the next room's conversation as well as noise from the highway.. Also we did not realize that we would be charged additional fees such as a resort fee, digital media fee, and parking fee on top of what we paid through Expedia.

Great place to stay and close to attractions

Room was clean and spacious. I would have appreciated a water cooler somewhere on the property aside from the gym which was closed when I inquired. A good location being that it was only 10 min from Niagara Falls and about a 20 min easy scenic drive to NFOTL and the outlet mall.

T

The hotel was nice but there was no water on one of the days of our stay and they never warned us about that during booking, also we noticed there wasn’t hot water during the day so if you wanted to shower with hot water you could really just do it at night! And they charged extra resort fees and $20 additional per day for parking which also wasn’t told to us during booking AND another ~$20per day resort fee which should have been included in the additional fees and taxes during booking!! Otherwise the staff were friendly and hotel was very clean.

I stayed at this property with my children for a soccer tournament. I was charged extra fees when I got to this place and had to pay extra for parking. Won't be staying there again.

20$ mandatory "resort" fee (on top of $20 for parking) was a bit shocking, especially since the amenities are limited. The fees should be more up front. I was aware of the parking fee, but not the resort fee. Bed was comfortable, but I had to pull it out from the wall to get to a power outlet, since there were none by the bedside table to charge my phone.

Much better than expected