Staff was great! Location was great. As for the hotel, only one elevator was working causing long delays if you didn't want to haul your luggage for many floors. The AC in our room never worked so the temperature was 24+c/75+f. Flooring was loose, moved and slid when stepped on so we had to be care when walking around. Breakfast was good and they had nice underground parking both for a fee.

The staff at reception were very helpful. The hotel was very comfortable. The breakfast was a disaster - the area was packed and it difficult to find a table, no matter what you were trying to get there was a queue or several people deep waiting, the place was noisy with tables very close together, I guess the staff were flustered because they were very short with requests for anything to the point of being rude. If you stay - don’t have the breakfast - breakfast is supposed to be relaxing - this was the opposite of that.

Checking in/out was fast and easy. Rooms were spacious and cleaned daily. Great menu options for breakfast and dinner. The time window for how long they offered each meal was really good (around 3-4 hours).

Avoid this hotel. Sewage smell in rooms coming from the air conditioning vents, staff knows and still give these rooms to clients. There’s better options, the location is not that good as many people say. Oh the breakfast is also not as good as people say, picture powder eggs and bad coffee machines.

We only booked this hotel for the pool, but the pool wasn’t even available. It was closed until the summer months. There was nothing on Hotels.Com that said it would be closed. We would have stayed at a different hotel with a pool that was open!

The rooms are dated as well as the public areas. It needs some updates. The bathroom smelled and was the first thing you noticed entering the room. The A/C was working on and off. The staff was nice and the location is great.

Its was an amazing breakfast

Can’t comment on the breakfast because we didn’t ordered anything. The staff were readily available whenever they were needed and were very helpful. The cleanliness could be improved on.

Had a very pleasant and comfortable stay. Booked for 2 nights. Staff friendly and accommodating. Had an early flight and arrived early at the hotel, was lucky and very grateful to have a room available 2 hours early, was only expecting to drop bags and check in later. Very nice and comfortable room. Fantastic views and despite the road was not disturbed by noise at all. Slept very well. Very short walk to the bus stop or a pleasant 20min walk through the park to the metro (longer when stopping to smell the orange blossom). Grateful for bag storage on final day as flight was late evening. Would recommend and would stay again.

Very nice hotel. Everything was fine.

Clean room, great breakfast

Very clean hotel . Everything was a short cab ride away. A few local restaurants within walking distance. The room was well apportioned and clean. Great value for the price.

Everything was fine!!!!

everything was great.

Ideal location

The hotel was clean, spacious reception with excellent helpful staff. Room more than adequate for a one night stay, very comfortable. Hotel was ideally situated between the Arts and Sciences and the old town. It was by the bus stop for the hop on hop off bus which ran fairly frequently. Breakfast was excellent, catered for all with full and continental. Would rebook if in Valencia again.

We were given room 1001...on the 10th floor, at the end of the corridor and away from the elevators so it was nice and quiet. And extremely spacious! The breakfast buffet was fantastic...lots of choice, sweet and savoury, a variety of hot and cold drinks.

Good but not great

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The room smelt like rotten eggs and fish, the bathroom was dirty and outdated.