On checkout the staff member refused to give me, or even show me, the account for the restaurant/bar items that I had charged to my room, simply informing me that there were 5 items and that as I had booked my room through Expedia the account and receipt would come from them.
I am a long time, fairly frequent, independent, traveller and have never, ever, been refused an account on checking out of a hotel. I still have no idea what items I have been billed for, or the total cost. I only booked and paid Expedia for my room.
I am extremely unhappy about this.