Air conditioning was not effective

This hotel is all about the location, it is excellent! The area is so central and makes it easy to get around. The staff are really nice and helpful, and was made to feel very welcome. I was a solo female traveller and never felt awkward or unwelcome. Only thing I would point out is I would have preferred a room not on the ground floor, (purely from a safety point of view being a solo female), but otherwise I couldn't fault the hotel and highly recommend.

The location is fantastic minutes from main shopping, the rambles is a 10 minute walk to restaurants, shops and cafes. Minutes from main bus stops. Clean room amazing bathroom free standing bath. Choose the design suite very roomy. The TV’s were hard to navigate. The breakfast was standard nothing outstanding. Staff lovely and property very clean housekeeping very good

Great room and ideal location for exploring Palma

A really lovely hotel in a great location in the centre of Palma close to the cathedral and marina Probably the friendliest staff I have come across. The breakfast buffet was excellent as was the rooftop bar a pool. No real negatives

Great stay!

Reception staff were excellent

Room was lovely. We found the bed a bit too hard tho.

Everthing perfect, construction noise during the day but

Very friendly staff, and a great hotel

Nice large room and bathroom. Very comfortable bed. Check in was easy and very nice people at front desk. On site restaurant was very good. Easy and abundant parking.

Clean room, staff was super friendly, breakfast was amazing, nice pool and gym and we loved the location

Lovely staff, couldn’t do more. Room clean, perfect location and fairly priced secure parking if you reserve a spot. Only downside, the rooms can be noisy at night, we had a particularly noisy neighbour in the next room who was entertaining guests with music quite loud. The hotel staff did respond promptly to us requesting they ask them to keep it down, which they did but it was still audible and just annoying really when you’re wanting a peaceful stay. Wouldn’t stop me returning, the second night was no issue.

Friendly and polite staff, always willing to help and the rooms are great.

Very nice and clean room, comfortable bed, and friendly staff

A mediocre and expensive service; in other words, a scam.

Great staff, great location.

Staff,hotel and breakfast all good.

The hotel was very good and the staff were great

Everything was excellent about this hotel - staff, location, area dining - except one thing. The room temp is controlled from the front desk. When we arrived, the room was uncomfortably stuffy because the heater was on. The suggestion from the gentleman at the front desk was to turn the heater off. Wow, never would have thought of that. Even when we did turn it off, the room remained uncomfortable. Before the room is booked, guests should be informed of the situation. Hotels.com should also be responsible for notifying the guest. Especially at this hotel’s rate.