Traveler Reviews Ritz Acapulco Hotel All Inclusive
Number of reviews per page
20
20
40
40
Top reviews
RIAZ
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
great staff
liliana
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Food was terrible
Miguel
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Ex ente servicio
Wilebaldo Jonathan
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No, doors broken
yessica
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Excellent !!!!!
Santiago
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice
Maria
Leisure Family
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Ivan at check in was rude & not welcoming at all.
Very few staff was nice and helpful.
Food was ok.
The whole building needs renovation. I would never return to stay at this place.
Angélica Maribel
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Everything was so good, especially the food and the amenities.
Pedro
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Hola la comida fatal la bebida horrible lo único bueno es la ubicación muy bien ubicado
No lo recomiendo y no volvería 2 de 10
Erik
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Great place to stay, enjoy and relax!
Fransica
Friends and Family
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.
Aleph Joaquin
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick
omkar
Leisure Family
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property.
Sandy flor
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
New adult pool and kids pool
Maria
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Gran remodelación
Isrrael
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Las habitaciones están descuidadas, de ahi en fuera todo está bien.
Christopher
Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Not 5 stars, but great staff! Food was just ok. Tons of kids.
peter
Business and Leisure with Children
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Staff were great, all of them! Special acknowledge to the staff at kids Center, so nice.
Location great, however at a noisy intersection, no need for alarm clocks, be ready to awaken by constant bus horns.
Overall great value for price.
Marilu
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great location. Would stay there again!
Mauricio
Leisure Family
4.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The noise from the hotel and from outside is terribly loud.
The bathrooms are dated, the water flow and temperature from the shower is inconsistent fluctuating from way too hot to too cold.
It’s an all inclusive but they add water to the juice and beverages, and use fake look alike food (fake surimi) to feed the people.