Check in was great, room was nice & and the women at the front desk were very helpful. The morning of checkout I accidentally knocked a lamp off a table and it pulled the cord apart. Not thinking I went to pick it up and got an electric shock when I touched it. I notified the front desk and the male who answered asked if I would like him to send someone up. (why else would I notify you?) Never bothered to ask if I was OK and when I checked out about 30 mins later I asked if I’d spoken to him on the phone & he said yes & that he’d called someone to fix it. Still didn’t check on me at all. I told the maids about so hopefully no one else got shocked.