Andrew
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
At 3:00am the night manager allowed a group of high school graduates to stay at the hotel (presumably they had been thrown out of their first choice). I was informed that one of the group was a friend of a friend of the night manager. The group shouted, screamed, constantly went from room to room slamming doors, and ran loudly along corridors until about 7:00am. I understand the night manager was asked to call the police but did not (presumably his friends didn’t get in trouble) so the entire section of the 2nd floor around my room got no sleep after 3:00am. The manager is being informed that a full refund is being requested and expected. I had been driving for four days from Ottawa with a long drive to Dryden the next day so really needed my sleep to stay alert while driving.
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