5.6
Fair
From 790 reviews
Cleanliness

5.6

Room Comfort

6.0

Location

6.6

Service and Facilites

6.6

Traveler Reviews Hotel L'Express

Number of reviews per page
20
40
Top reviews
Jesus
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff was very friendly and helpful, and the bed and sheets were clean. We also had a first-floor room, which was very convenient. Having a restaurant on-site is a big plus, although when it’s closed, you need to drive somewhere else since there isn’t much within walking distance. Unfortunately, cleanliness needs improvement. The carpet, bathtub, chairs, and especially the pillows were quite dirty. I asked for new pillows and the staff replaced them without any problem. The bed itself also felt quite old. Overall, I would consider this more of a 2.5-star hotel. With better cleaning, updated furniture, and some general maintenance, it could be much better.
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Arnaud
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Horrible! très loin de ce que proposait les photos. on savait que ce ne serait pas le grand luxe mais la c'était quasi insalubre. trou dans les planchers, dans les murs, meubles sales et cassés. literie à revoir , les draps paraissait propre et les toilettes bien que très vieille bruyante était utilisable. c'est tout . la nuit était très agité et bruyante.
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Sean
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very helpful front desk, the room had an awful smell to it though and multiple loud thuds throughout the night which isn’t all the hotels fault
Elaine
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Une hôtel que je retournerai pas . Désuet , pas propre et très vieux .
Sachin
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Arm chair was broken and had to ask for replacement. Carpet was so dirty that my feet got blackened just with 5 minutes walking on it. Bathroom door was jammed and didn't close at all. There were flies inside the room and the view advertised on the website is a total lie. Don't fall in their trap as the hotel is not even worth of $20 per night, worse than a roadside motel.
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Pat
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Thank you all was great
Satyam
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Okay but not as expected
Antoine
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location! Lots of potential!!!!! Needs maintenance and upgrades: electrical and plumbing are adequate but need to be looked at! Toilet runs, faucets leak, electrical wall plates broken with some wiring sticking out of the wall, and housekeeping need to look at the details for cleanliness: most of what you see is great, but it was a surprise when we moved the night stand to access the wall plug for charging the phones over night.
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Rajesh
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not a great place to stay with family.
Kyung-Ran
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

not clean
Joel
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Need improvement...
Stephanie
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The only good thing I can say about this hotel the staff are great otherwise spend the extra money and stay elsewhere. This place is a dump !
Matthew
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

A little dirty, ice machine didn't work. Bed is like a rock. Shower to small.
Méghane
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Attention Les photos sont vieilles de 20ans et clairement jamais entretenu depuis 20ans je ne peux même pas décrire à quel point l’endroit est terrible si vous Voulez jouer un mauvais tour à quelqu’un envoyez le là sinon trouver vous un autre hôtel
Rajni
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

No cleaning poor service no breakfast
Celie
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

showerhead doesn't move and flooded the bathroom toilet never stops moving water throughout the night and no it's not the handle being down bathroom smells like mildew jacuzzi in the executive suite floods over the tub because the spout lacks a little plastic cap and it spurts in a 360 jet moving a large amount of water straight to the floor and tub lip room smells extremely smoked in huge mirror held onto the wall with duct tape of 6 provided bath towels for the leaks and tub, 1 had holes and a few smelled like kitchen oil for some reason bed is okay window doesn't open and the smoke smell permeates your clothes heater doesn't work tv works jacuzzi and it's jets in the were okay besides the leaks but there is no real protection against mist or dampness exiting into the room so all the walls felt wet would not recommend unless you really want a jacuzzi for under 90cad
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Dmitry
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A terrible place for a family stay. We booked two nights, but after the first night we had to leave. The hotel room was extremely dirty. There was a lot of old dust and dirt under the bed, as well as other people's shoes, broken nails, and other household debris. The bathroom door was broken, and the shower curtain was brown from dirt, not white. There was other people's hair in the bed and on the pillows. The room smelled of mold.
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Jonathan
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Expérience dégelasse. Du sang sur le bain. De la moisissure partout dans les coins. Planché pas lavé. Du poils dans les lits. Des coulisses sur le mur. À ÉVITER
Edward
icon-with Partner
with Partner
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bathroom still had soap wrapper on the floor and aluminum pull tab on the side of the bath. Jetted tub did not work. We went to the front desk as we were heading out for supper and asked for them to check it out. Nothing done. At checkout, we repeated that the jetted tub didn’t work and we only got a « we are sorry about that ». It was on sale for just over $100 a night so I guess you get what you pay for
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Angelina
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

All was good great lady at the desk very kind and approachable. I recommend this place for a nice getaway from everyday life
Number of reviews per page
20
40