The reception staff was all amazing, very friendly and very helpful, night staff helped with any queries I had through the night also! Room was lovely, king size bed was great, sofa bed was a little uncomfortable but can’t really moan for a sofa bed, lovely sized bathroom and great lighting in both rooms! Pool and steam room was also lovely and clean with once again friendly and helpful staff, I would definitely recommend and if I go back to the same area I would definitely stay again! :)

Comfortable stay. Nice room n0 260 everything was clean complimentary fridge items were a nice bonus. Staff were pleasant. Shopping area not too far away. Just thought there was only a swimming pool on site but to my amazement they had a jacuzzi steam and sauna too. Didn't see any mention of this when booking online but it was a great surprise which we made the most of on our 2 night stay. Travelled from there to Milton Keynes for Reggae Land.

Friendly and helpful staff. Rooms were decent and large

Lively air con in the room

The receptionist was very pleasant and extremely helpful.

This place was very well maintained. Staff was helpful. Food was good

Polite and friendly check in, excellent room

Really good hotel with helpful staff and good spa facilities.

Good location and in theory good amenities, however, I booked this hotel based on the fact it had a pool and gym which we wanted to use but it was not open, even though dates advertised said it would be, hence the booking. So a bit upset that this was not available, I was given free parking and one free drink token, between three of us, other than that a good hotel and a nice stay.

Good breakfast, clean friendly perfect

All kinds of problems. Shower was extremely difficult to use. Water got everywhere. No fridge in room. No elevators. Toilet did not work.

Clean room exactly as described, and the breakfast was great! A little disappointed that the pool was under refurbishment so we couldn’t use it (and we weren’t made aware beforehand) but it’s something to look forward to next time! Parking was a £7.50 for overnight which was fair, but would be a bit expensive if staying for multiple nights. Location was great for access to the centre - would recommend.

Most impressed by Raj the night manager who sorted my booking error and put me at ease.

Extremely efficient and welcoming front desk staff were very quick in getting many people booked in I arrived. The room was clean and very comfortable. Lovely fresh fluffy towels. Breakfast was good. Plenty of choice and staff were quick to clean away plates, wipe down tables etc. Very good experience. Will use this hotel again

Staff very helpful and the property was clean, the bar is only open till 11pm. Breakfast was excellent well worth paying for at booking

Its an excellent place

Hotel was okay albeit a bit tired looking. Shower was a bit poor and so were the maintenance repairs. Food and drink was quite expensive ( everywhere is I suppose) My dish ( a curry) came out without the naan bread and my partner’s ‘Signature Shepherds Pie’ came out first of as a big pile os sloppy mash and virtually no meat , sent that back . Second serving was a big pile of sloppy mash with some meat. The curry was fine but the Sheppards pie not so good. The positives were a nice bed and helpful staff.

Room felt like it was in another town, long walk! Paying for parking whilst staying at a hotel in Aylesbury is ridiculous. Otherwise all fine with hotel.

We have used this hotel over 10 times in recent years and keep coming back. It is a shame that they now charge £7.50 for overnight car park for paying guests. In our opinion, if you are a guest, parking should be free in this out of town location. The wraps in the restaurant are excellent!

The hotel is like an ex council block, not very visually appealing but has a nice reception area once inside. We were overcharged by £100 and the manager says it was for dinner that we never had. We were never told about dinner and dinner was definitely not booked for us. We were told that we had a premium room with extra space; all I can say is I would hate to think what it would have been in a normal sized room, they must have been tiny. We asked for a quiet room and we were given a room opposite a noisy road with an adjoining door to another room which had children who liked to keep banging the door. Instead of giving the money back for the dinner that we never received the manager wants us to go back there again with a discount! We really will not ever be returning.