The room wasn't cleaned very well, found piece of bacon and piece of egg on sofa bed dusty everywhere, bathroom wasn't very clean.

A minor mistake made while booking turned my experience into a complete nightmare. Because of my dyslexia I booked Friday night instead of Saturday night (made the booking the night before, on Thursday). I got an email on Friday asking me how my stay was going, and I realised a mistake had been made. I then spent three hours (!) on the phone trying to resolve the situation, going round the houses. I had booked the room through Expedia because of this, neither the hotel nor Expedia wanted to help or take responsibility and let me change the night, they kept on passing the buck to each other. Obviously, a nights booking cost is more important than retaining the trust and reapect of a returning customer. I'm still waiting for a resolution, but I very much doubt I will see anything. It's just a horrible way of working. All the booking managers are working remotely, no one is on site, and as I say, if you book through a third party and something goes wrong, then all they do is point the finger at each other and take the money. Disgusting behaviour.

Clean rooms. Friendly helpful staff. Great breakfast. Themed Canadian style bar & restaurant. Great gym, pool with jacuzzi steam room & sauna. This is our favourite Holiday inn location’ it’s a great get-away & we stay regularly.

Overall a good place for a fun and family stay. Quiet, fun, mini play area, sea close by and other things to do. The spa and pool wasn't working when we visited this week so that meant less fun and not able to use the facilities. Other than that's everyone we Interact with were lovely and friendly.

We loved the spar, hot tub, swimming pool and the sauna. Free parking is available for several cars

Good stay, good facilities and selection of options for breakfast and access to gym and pool, etc...

Having booked sometime in advance we were disappointed in the room. The room had disabled bathroom facilities. If all rooms are designed that way please ignore this review. We were only there for one night so didn't use any of the facilities

Lovely hotel staff were all lovely had a great time

room was clean and tidy, staff were attentive and helpful, well stocked bar.

Rooms were clean and air conditioning was very welcome in the heatwave. All staff working at reception, bar & restaurant were very efficient iebt and friendly! Beds were very comfortable!!! We enjoyed our stay

Reception staff were very helpful but restaurant staff were slow to serve. There were very few customers and after giving us the menu and us waiting half an hour, I had to find a different member of staff to come and take my order. This said the restaurant staff were courteous and friendly.

Lovely and friendly staff. We will be going back again soon.

I booked here as the location was convenient, and there is electric car charging. At check in there is a screen to enter car reg, which is used for both guest parking and if just using the car chargers. The breakfast was good (self serve hot and cold), my double room was spacious and comfortable, and I also used the bar/restaurant in the evening. It was a relaxing stay and I felt recharged. Thanks to all the staff for looking after their guests.

Lovely stay. Gorgeous air-conditioned hotel in crazy UK temperatures! Comfy beds, clean rooms, really quiet - well insulated so no noise from people in corridors or slamming doors, blissful! Good shower. Great pool that didn't require booking or limited slots. Really nice bar and restaurant with excellent service and tasty food. Thank you for our stay - we'll be back.

The hotel was situated to meet our requirements

L

lovely hotel, staff really nice

Staff are friendly. Room is clean and tidy.

As a business traverler it was perfect

Pool area wasn’t clean and stank of urine in the changing room. Breakfast wasn’t fresh, eggs had been under the lamp for ages and bacon was cold.