The hotel is in a fantastic location in Padstow. The decor is really nice and the beds very comfortable. We also couldn’t recommend the staff highly enough. They were always very friendly and went out of their way to be helpful. I was however really disappointed with the management. We stayed for four nights. We were not told there was to be a wedding reception on the last day. Our bedroom was beneath the bar (there is not a lot of sound insulation). We were kept awake into the early hours and then woken first thing by the bar being set up for breakfast. In total 4 hours sleep. Not the relaxing break we were hoping for. Please inform guests when they book that there is a function and don’t give them the room directly below the bar.

Na

I won’t stay anywhere else when I go to padstow

Excellent location, great staff, lovely hotel. Would definitely stay again.

Great anniversary stay at this beautiful hotel which is a stones throw from the centre of Padstow. My only gripe would be that a cooked breakfast wasn’t included in the booking (£10pp) extra, for the price we paid for our stay and that the room was very hot, the fan provided was of no help. Maybe consider fitting Ac in the front facing rooms.

Nice location, Pretty room but NO AIR CON im a heatwave? was given one fan and a small personal fan for night table that did not work…we were in agony…opening the garden level window was no good- insects. The breakfast was great and they staff tired…but felt like no one was really in charge. A shame…has potential to be a stellar property, but seemed off the mark to us.

Great room and staff great including changing out feathers for an alternative in the duvet and pillows

The hotel and room were very clean and comfortable. The staff were friendly and extremely helpful. Breakfast was delicious and the food options were abundant and well sourced. We had an afternoon tea which was delicious and good value for money. Unfortunately we stayed during another heatwave, the only negative about the whole stay was the heat in the room, a fan was provided but the window was secured and could only be opened a little. There were rooms (lounges, bars) downstairs which were cooler and plenty of loungers and seating outside which were well maintained. A very friendly and comfortable stay and would definitely book again.

ymyukkkk

Breakfast lovely and staff very helpful. All facilities excellent, we shall return.

Lovey staff. Always smiling & helpful.

The location was excellent, but the staff were really friendly helpful and contributed to our good stay at the hotel

We had a beautiful view over the estuary from our comfortable room. Very clean bathroom. The staff were friendly and helpful. Lovely garden with seating and river views.

The hotel is in a great location. Close enough to the town for it to be an easy walk but far enough away. Reception service was cheerful and efficient. Our room was lovely. We did stay during the June 2026 heatwave and our room was very hot and could not be cooled. No a/c in the hotel at all. I am sure that this would not normally be a problem. We thought that the service at the bar/restaurant was a bit patchy/slow and that seemed to be a shared experience. The hotel was scrupulously clean.

It was a great experience for a solo traveller who wanted to park her car in a hotel and leave it there til she left giving plenty of time to potter round Padstow. Beautiful hotel, a luxurious treat.

The staff were friendly and helpful. The hotel was nice and clean. Would visit a harbour hotel again.

Absolutely wonderful stay at this Hotel. Staff were super friendly and helpful. Hotel was so comfortable and clean. Every amenity was provided in the room. I Highly recommend this hotel.

Downstairs room a bit noisy late evening and early morning due to restaurant above.

Overall I had a very nice stay. I was however, disappointed on the first night, which was my birthday not to be able to book a room in the restaurant due to a wedding taking place. It would have been nice to have been made aware of this beforehand. Just be prepared to pre book the restaurant.

Liked the continental breakfast.