Lovely building and outdoor spaces, overall great stay, the only disappointment was no AC on a very hot day and the plug on the kettle wasn't long enough to reach the socket so I had to boil the kettle on the floor!

Great stay! Friendly staff, lovely hotel. Would definitely stay again.

Fantastic hotel, staff extremely friendly. Spa and gym were great.

Unfortunately this property has passed its heyday which is a shame as the potential is there. If you are looking for a relaxing break forget it as it is geared towards hen weekends/ spa breaks and multiple weddings. Property maintenance is sadly lacking everything looks tired and rundown. The drawer in our bedside cabinet would not close and the shower barely clung onto the wall. Suggest requesting a room somewhere quiet if there is such an area. The staff we encountered were helpful and delightful.

Very clean and helpful staff

BEST SPA STAY I HAVE STAYED AT! I have worked all round the country and this has been by far the best hotel/ spa i have stayed, beautiful grounds, lovely spa facilities, polite smiley welcoming staff! Room cleaned everyday. Didnt eat thier so carnt comment on food but so many takeaways to order from.

Great hotel. Rooms were large and well equipped. The shower was pretty poor and the hot breakfast could have been better. However, I would definitely come back again and would recommend.

Genuinely an excellent set up and stay, we extended after a wedding and it was a beautiful start to a northern holiday. Top tip ask at reception for discounted tickets to Beamish open air museum!

We really enjoyed the spa. My therapist was lovely and very professional. The swimming pool was just the right temperature, steam room and sauna were both very good. Only down side is there is no cold plunge pool and I couldn’t have a cold shower either. Breakfast is self sevice and there was a good selection of hot food. I asked for poached eggs, they were cooked to perfection and were brought to our table on hot toast as requested. Most restaurant staff were friendly and helpful. We had a couple of issues with our room, these were addressed quickly and efficiently and the customer service was second to none. We will be booking again soon.

Good location, access to pool appreciated. Dodgy, I'll fitting toilet seat in bathroom made a noise when in use which resulted in disturbed sleep. Good quality food at breakfast, unfortunately hardly warm!

Very friendly staff. Amazing lovely hotel. Very open and relaxed, outside is a nice area to sit and has an area where they have games / activities which is great. England were playing and they’d set up a conference room with a screen. Dinner and bar area clean. Dinner was great. We don’t have breakfast. Room was a suite which was lovely. Only downside is no aircon nor a fan so it was very hot in the room. Overall great stay but if you can ass fans to rooms it’d help.

Nice hotel, staff were great. Room was fine. The pool was nice but they had run out of towels because it was so busy but we managed to get some eventually. We had a good one night stay there. Didn’t have breakfast. It’s a big hotel with lots of rooms.

Great room, friendly staff and an excellent breakfast. Only gripe was the shower pressure!

Friendly staff, excellent singer in bar area and lovely grounds. Rooms spacious and generally well maintained but bathrooms would benefit from updating. Attic rooms would be more comfortable if they had air conditioning.

Spa was great hotel was great but unfortunately our upgraded spa bathroom was bad the spa bath stank really bad of rotten eggs when the jets were switched on and the all singing and dancing shower didn't work only the small detachable shower head worked

The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge.

I always like the stay in the old house, great authentic rooms with great views, once again, fantastic. The staff are always happy to help plus the electric charging (when a petrol car isn’t blocking it) is a desirable attribute to a long journey.

We had a lovely family stay for an early birthday present for my husband. We booked breakfast and added on the 2 course dinner. I booked my husband a massage and we used the swimming pool. Staff were friendly from reception to the restaurant. Great facilities we would book again. Highly recommend

Excellent all round, would recommend.

The staff at this lovely hotel were lovely and friendly. The room was spacious, Clean and modern and loved it. The swimming pool and amenities were fantastic as well. We ate at the bar which was tasty and enjoyed the bar area for some beverages. We also visited Beamish which was local to this hotel.