Stayed for my son’s graduation. Hotel was clean, room was amazing with air con. Staff helpful at reception and in the bar.
Bruce
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I like Mercure hotels a lot generally. This one is only okay. It’s getting a bit tatty and could use a deep clean and major touch-up, if not a full redecoration. The restaurant staff are lovely. The reception staff, not so much. It’s a long walk to central Brighton.
Jessica
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Air conditioning was fantastic in our room over a hot August weekend. Fabulous location- right along the pride parade route next to the beach. Room was nice & quiet. Breakfast was good too.
anthony
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location, lovely hotel and great staff, would definitely go back.
Ronald
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Make sure you ask for a room with A/C
eddie
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
staff said only few steps from lift to room -that was wrong.Also ON the room we had to go up four steps to bathroom-they saw my wife used an walking rock and offered no interest
Brian Keith
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Place had air conditioning in my room. That alone would merit an overall excellent rating. Staff was excellent. Breakfast was very tasty. Great location for getting around Brighton. I highly recommend.
Gabriele
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Every room should have a fridge as the cooling draws do not work.
Zachary
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
First off, we booked the seaside room and the view was STUNNING. The area wasn’t our favorite, but we were only there for one night. We didn’t really explore the hotel or the area much, but the room was worth it.
Susie
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great hotel anti my room wasn’t ready until 5.30!
Cynthia
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Decoration was very bijou. Very attractive.
Room was furnished and cleaned to a high standard. Very spacious.
Breakfast area was small, busy & restricted at times. Lobby had to be used as overspill area when was cramped & uncomfortable.
Andrew
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Staff are really nice and helpful,hotel in a great location but rooms need air-conditioning could not relax too hot and fan in bathroom did not work.
Meryl
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room cleanliness needed attention. Having air-conditioning was a bonus.
Hotel conveniently located for all amenities
Weronika
with Partner
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Typical English breakfast; if you're expecting anything else, you won't get it.
Room had an excellent view towards the beach, though windows could be more clean to enjoy it. A very comfy bed, modern tv, yet a filthy carpet and no water in room available.
Helpful and friendly staff.
Lee
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel.
But I just don’t think you can pay £300 a night without aircon. Rooms had a fan from the 1950s which wasn’t any help.
Also no fridge in the room, so a hot room and no place for cold drinks.
I understand hospitality is under pressure but it’s a lot of money without the basics.
Eytan
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Simply divine
Philip
Friends and family Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Price was through the roof, for the room we were put in. Terrible room, bathroom the smallest I’ve ever seen. Would not stay again or recommend.
Debbie
with Friends
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff make this hotel. Friendly and helpful.
Room had air conditioning which was bonus but bit of a climb up stairs to reach it.
Lift unfortunately not working but able to use disability lift.
Pleased with stay .
MARTIN
with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Everything was nice needed to change room for one with wet room and was not a problem all the staff where very pleasant
Katie
with Partner
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We sadly had a bad experience - we had a leak in our bathroom , the ceiling started to collapse after 4 times speaking to reception. I don’t think matters are taken as seriously as they could be due to lack of free rooms. The shower gel was also nearly empty and not topped up , small details were just not spot on . Good location, however. Breakfast was nice.