I was a bit late getting up so food was a bit cold, otherwuse good.

Didn’t get murdered, so that’s alright

The hotel is in the final stages ( or we was told it was) of a refit. We have stayed before and there have been major changes. The front outside entrance area does need attention IMHO is not to welcoming. The rooms were spotless the staff are amazing. They were serving breakfast this time and is was great value. Good quality product's. Will defo be staying again.

Breakfast was good and staff very friendly and helpful

Really run down hotel, dark corridors and not many people about, bit worrying for a female solo traveller.

Absolutely amazing ,hotel was lovely, staff was so very friendly and overall catered for everything we needed . I'll definitely book here if visiting wigan again 10/10

Staff were excellent! Just like family! Cannot do enough for you and so, so helpful!

Great overnight stay. Room was lovely and a bonus it is pet friendly and there were no pet charges. Good value. Would highly recommend.

Nice enough staff but that is about it. Hotel was run down, dirty, our room wasn’t clean, there was glass on the bathroom floor, glass by the double doors by the elevator. Mentioned to the staff but glass from the ground floor wasn’t picked up for over 24h. Had a puppy in the room with us but the floor wasn’t safe as there was nails poking up and carpet missing

Parking was good

No bin or coat hangers in room. Felt very dark and empty. In all communial spaces.No main light in room so very dark as only bedside lights. Had breakfast two days. But today it was all cold. Free parking is good

Didn’t have breakfast or get to stay the night in the end

Only just reopened. Needs a little TLC but good value for the price we were charged

A nice hotel in it hay day, slightly tired now. In need of a referb. Nice staff and breakfast was nice.

Room was clean receptionist was very welcoming and efficient hotel is very tired though

The staff were corteous, but as others have commented the hotel is very run down and tired, however for £60 bed and breakfast you can't expect the Ritz. There were signss of improvement as they had a decorated in painting the stairs well while I was there.

It was ok

Rooms cold poor condition of the whole hotel and generally dirty - could do with a full refit and a good standard of cleanliness applied throughout

Reception staff were amazing. We were late down for breakfast and a breakfast was kept back for us to eat later. Comfy bed and the room had been refurbished. Parts of the hotel were a little tired and the lift could do with a spruce up, particularly the ashtray which I've not seen in a lift before. Overall great customer service and a good nights sleep.

Room was ok but carpets a bit threadbare .Staff were friendly and welcoming