Upon arrival, our room was extremely dirty. There was a significant amount of dust behind the furniture, and the walls and ceiling were filthy. The room was also infested with hundreds of mosquitoes. We immediately requested a room change. The hotel eventually found another available room around 10:00 p.m. Unfortunately, this room was also infested with bugs, although it was somewhat cleaner. I spent nearly an hour killing bugs myself using an old mop because the hotel did not have a fly swatter available. They also informed us that they did not have another room available for the following night. After discussing the situation with the hotel, we agreed that we would leave the next day without any additional charges. The agreement was that one night would be removed from our bill and that there would be no extra fees, since the situation was caused by the hotel’s poor room conditions. However, the next morning, a different employee was at the front desk and charged me an additional $60 fee plus taxes. I was charged approximately $80 for the night that I did not stay, even though leaving was a direct result of the hotel’s failure to provide a clean and acceptable room. Expedia refused to assist me, and Ramada also refused to take responsibility. Both parties are simply blaming each other instead of resolving the issue. This was supposed to be a family vacation in Sandbanks, but it turned into a horrible experience.

Ok dans la chambre mais l’hôtel en général est dû pour des renos

Nice hoyelvsuperrrrtŕtrt nice hotel

Entretien laisse à désirer! L'établissement manque un peu de soins

We liked : The location is useful as a base to Sandbanks beaches and within walking distance to downtown. Parking is free :-) Staff was excellent, smilingly always available to help . The are beds comfortable enough although a was expected 2 queens instead of twins( my bad) . The breakfast was ok with a variety of options with the exception of the coffee (also the bacon it’s not real ) . What the management really need to revise: The keycard situation gave us a lot of headaches with a lot of back and forth to the reception (guess they want you to keep in shape lol) The shower was super hot and not able to keep the faucet in a mild / cold position. The bathroom and room’s floors gets super dirty it really needs to be cleaned every day ( cleaning the rooms in this property is by request). The inside of room ceiling , above the patio door needs a daily maintenance since it’s full of dead insects. We did not use the pool . Overall price quality was ok for what you get in overpriced hotel market .

Unfortunately I left after the first night and waiting on my refund. Three room changes and they all had bugs. Walked into a drug bust happening with the swat team on site :/ Didn’t read the reviews and all of them were correct, not clean, not pleasant, dated and old. The only thing that was great was how helpful and accommodating the staff tried to be

beds were broken, room was dirty, out door pool was closed.

L’hôtel a besoin d’être rénové. Le petit déjeuner est servi dans une assiette jetable et des couverts jetable pour une chambre de plus de 250$ c’est vraiment déplorable.

This hotel has seen better days... fully of asylum seekers... the staff do what they can but the place is really run down...

Property is in need of repair things are let go to long like brown stain on bathroom floor corners , TV is very dull picture can not be fixed , breakfast in morning very poor way to many people jammed into small area and lacking milk and other morning essentials, cigarettes all over front steps leading to building , don't think we will be going back there

Hôtel était en mauvais état. Les lits n'étaient pas confortables, il y avait des barres de fer qui dépassaient d'un des lits, ce qui a blessé ma soeur! La literie n'était pas neuve. Le déjeuner était trés limité. Il manquait à chaque fois des choses. Mais le personnel était serviable. Il y avait pas d'haération dans la salle de bain

We had someone else’s dirty socks under our hotel bed skirt. Rooms are run down and old shower was filled with grime.. and there were only 2 towels for four guests. Beds were hard and uncomfortable. Games room was nice. But expense. View was the best thing about the hotel

.

L'emplacement

The room looked outdated, but the view was perfect. Unfortunately, the breakfast was the most minimal I’ve ever had.

La piscine intérieur et extérieur était très belle. Par contre, la glissage était brisée durant notre séjour. C’était une des choix pourquoi nous avions choisit cette hôtel donc une déception. Mais sinon c’était quand même bien. Le balcon était bien mais il manque d’amour avec la propreté.

Room was clean staff was great. Hotel needs some upgrades. One elevator is not enough. Sink in bathroom was very slow with drain of water. Shower needs shelving. Would be nice to have Kleenex in bathroom. Door hinges are rusted. Missed out on breakfast that was included because there was no place to sit and run out of food.

The hotel is extremely rundown, old is okay but dirty is not acceptable. The staff was surely at best and totally unable to answer simple questions. Their don’t bother me attitude was very strange from any hotel I have stayed in before. The room was dirty and there was no room service done on day 2 of my 2 day stay? The balcony was filthy and I’m sure the balcony and windows hadn’t been cleaned in over a year. For the price I was charged I expected better from Ramada. I have told everyone that I know that there are far better options than staying at any “Ramada” You can also be assured that I will never be a guest in any of your properties again.

Just a terrible run down old place. We woke up to a smell of smoke, the entire hallway was full of smoke, no fire alarm sounded whatsoever. The only good thing about this place is its location if you have absolutely no other option and looking to stay for a weekend close to PEC. Charging $400 a night in Summer season because they know the PEC seasonal demand is high is just as over price as it can get for a place like this.

La propreté des lieux laissait à désirer. Quelques rénovations semblent avoir été faites au fil du temps, mais tout est encore très ancien. Le déjeuner était redondant et plusieurs matins il manquait de condiments et même de nourriture. Les cartes pour entrer dans la chambre étaient souvent démagnétisées. L'hôtel était le moins cher des environs et je comprends pourquoi.