Leonardo Hotel Cheltenham

Explore Leonardo Hotel Cheltenham
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

6.6

Service and Facilites

8.6

Traveler Reviews Leonardo Hotel Cheltenham

Number of reviews per page
20
40
Top reviews
Tina
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice gluten free options for breakfast
Annette
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly and welcoming staff.
Thomas
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cold but extra radiator provided. Limited dinong menu.
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spotless large rooms, comfy beds. Great hotel & staff.
Sue
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and staff were helpful. Pillows were uncomfortable though.
Thomas
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are brilliant at this hotel. Bar is fine. Parking is plentiful but you oay for the privilege
Thomas
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are great, rooms are noisy and tired. Annoying that you pay for parking despite the car park being enormous...
Thomas
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are ace. Annoying you have to pay for car parking when you're literally staying next to a roundabout... I'd understand if it was centrally located.
Thomas
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff are always great at this hotel.
Zoe
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely staff - made the stay a pleasure
Neena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was lovely. We paid for breakfast but then changed our mind and they reimbursed us easily for it. The pool was a bit disappointing since there were classes on so it was noisy but we still enjoyed the swim/ hot tub. Thank you.
Jasmeet
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room - but tired and dated. We were in the ground floor. Bit more lighting in the room would have been good too. Shower a bit dated. Breakfast - ok buffet style, more fresh ordering options would have been good Car park - charged £7/day felt unnecessary Overall decent enough
S
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly and helpful staff.
Steven
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.
David
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Only let down as I was told incorrect breakfast time and turned up after it had finished. Kind woman let me have some continental bits for which I was grateful.
Andrew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Friendly staff
Jack
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Check in and check out was great, staff very polite. Dinner - very poor and expensive Breakfast - opened late but good choice Room - basic, bad shower and bathroom fan stayed on all night with no off switch so poor sleep.
Helen
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

As always, the room was spotless, the staff amazing and friendly and the atmosphere great.
Philip
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered. On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs. The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds. However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable. Good breakfast, good selection a nice food. The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.
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Kevin
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff etc and room were all good. I think the quality of the food leaves a bit to be desired. I went to dinner for 19:30 hours so early. They had run out of a number of dishes. Ehat kind of establishment does not have enough food in for a Friday evening. Very poor
Number of reviews per page
20
40