Lovely old hotel that is very well situated. Staff were very friendly when we engaged with them and helpful when we made a request. Breakfast was nice with multiple options for hot and cold. Beds were comfortable and the quirks of a historical building always make things more interesting!

Good buffet breakfast with plenty of options

Location was great. Rooms and beds are old and it seems to be clean but when housekeeping is turning over rooms, clean sheets and towels are on the floor outside of all of the rooms. Breakfast had plenty of food options as much as you want and only £10 pp. All staff was charming and helpful. Beds were soft/older with pancake pillows. Price was ideal. It is the oldest hotel in town with a lot of history. Although it would be amazing with a makeover, “The Sally” would be a lot more expensive.

Staff and service excellent room was a little tired but given age of hotel was not an issue

Lovely big sunny room. Very comfortable beds. Nice big bathroom with plenty room for toiletries. Very central for shopping and restaurants. Had a lovely 3 night stay.

The breakfast was excellent.

The interior is a little tired but spotlessly clean.Staff were helpful.

We first visited the Salutation Hotel 29 years ago as a wedding venue and it was a premium location then. Getting the opportunity to stay there again now, we were excited to see it again. Unfortunately, it isn’t what it once was, although it was eerily familiar as little has been done to maintain or upgrade it over that time it seemed. However, there were redeeming features apart from the trip down memory lane. These included a very good hot breakfast, with an excellent manager (female) running the process, a reasonably well stocked bar with hotel prices although not too exorbitant. Easy check in and out, and finally a good location. Let down by overall condition of the hotel, especially what was supposed to be a superior twin room.

Staff in breakfast room were courteous and attentive. The young man,whose name I didn’t get, unfortunately, was especially hardworking.

Breakfast was good

My main reason for not scoring higher. Everything creaks. My reasons for scoring positively .... bar staff and location.

Nothing great to say other than it is in a good location. Pretty old and run down.

Everything was fine.

I found the whole stay comfortable, nothing was too much trouble for staff, as a solo elderly person it was perfect. I hope to return, thankyou.

Excellent breakfast. Thoroughly. recommended.

Clean room, friendly staff and nice breakfast

Excellent hotel and very close to centre and shops staff so helpful and friendly and excellent choice of breakfast the only downside was lift to floors especially if you are disabled but very helpful staff try to accommodate

Great breakfast, great bar food, brilliant staff

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A hotel of character, comfortable and central. Attentive staff. I enjoyed a pleasant stay.