The staff in every department was outstanding. Each person went above and beyond to be helpful and friendly. The restaurant was excellent. The breakfast buffet was outstanding and provided a great selection each morning. We ate most of our meals there. The room was spacious and clean. The only downside was handicap accessibility. Certain areas were difficult to navigate. They did provide me a stool for in the shower without be asked upon my arrival. Bravo to the bellman.

Breakfast buffet was good.

Unable to use pool hotel under construction but otherwise everything was good.

Thank you for the best service thanks a lot

Prime location in CDMX. I got sick halfway through my stay, so I didn't leave the room half the time I was there. On that note, the bed was comfy and room service was available 24 hours a day. Staff was attentive

Good location if you want to party

Everything was excellent from the moment I checked in by this lovely lady at front desk. My room was very spacious and beautiful.

Muy limpio y muy amable el personal

Had another great stay. The staff everywhere is incredibly friendly and accommodating. The food is outstanding including their pizza. We ended up moving to a higher floor to reduce the noise.

I had a pleasant stay at Hotel Century Reforma. My buddy and I checked in around 2:00 PM, and the front desk staff were very accommodating, allowing us to check in early before the official time. It was a great first impression. Our room was spacious and comfortable, with a nice city view, good air conditioning, and a cozy seating area that added to the ambiance. The bed was comfortable, and the washroom featured a jacuzzi‑style bathtub, which was a nice touch. Room service was prompt and friendly throughout our stay. The rooftop pool also offered a beautiful view of the city. Although we didn’t get the chance to use it, it definitely added to the appeal of the hotel. My buddy left after the first night, and I checked out early on my second night around 9:30 PM because I had a midnight flight. The staff asked me to note my early departure on the guest card. I complied, though I hope this information is used appropriately and that the room isn’t made available to others for the remainder of the night after my checkout. Overall, the hotel offered a comfortable stay, great service, and a welcoming atmosphere.

Great service! Comfy bed and nice views.

Very nice hotel

Staff very friendly, food is excellent, and properly is close to changing and restaurant.

Clean room, very friendly staff, excellent location. It’s undergoing renovations so the price should reflect that. the location and the attention from the staff makes up for everything. Would stay again!

It is in a very convenient location. It has a wonderful and safe nightlife with tons of restaurants and shops. It’s about a mile or less from El Ángel de la Independencia. The hotel staff are wonderful and ready to accommodate you. The rooms are comfortable, spacious, and clean. The higher you are, the less street noise, which can be annoying if you’re a light sleeper. I will DEFINITELY come back. Oh! The breakfast buffet is amazing!

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There was some street noise, and they could also improve the restaurant menu, but everything else was fine—the receptionists were friendly.

Este hotel está muy céntrico, hay algo de ruido por los arreglos a las calles, gente amable, está cercas, El Ángel de la Independencia, fácil, acceso de transporte como el metrobús.

Very close to all the food places and near the pokice station down the block.

Great location, walk to lively area with many things of interest within walking distance. Great staff. Preferred place to stay while in Mexico City