⭐⭐⭐⭐⭐ From check-in to check-out, everything exceeded my expectations. The team were consistently friendly, efficient, and genuinely welcoming, making the whole stay effortless and enjoyable. The hotel was immaculate, the room was spacious and comfortable, and it was clear that a lot of care goes into maintaining high standards throughout the property. Every member of staff I spoke to was approachable and eager to help, creating the kind of atmosphere that makes you want to return. It’s easy to see why this hotel has such a good reputation. Great service, comfortable accommodation, and a team that clearly takes pride in what they do. I wouldn’t hesitate to stay here again and will certainly recommend Hilton Northampton to anyone visiting the area.

⭐⭐⭐⭐⭐ A genuinely excellent stay from beginning to end. What stood out most wasn’t just the comfortable rooms or the great facilities—it was the outstanding service from every member of the team. Everyone was welcoming, professional, and always happy to help, creating a relaxed and friendly atmosphere throughout my stay. The hotel was spotless, the room was quiet and comfortable, and every interaction with the staff made me feel like a valued guest. It’s clear that customer service is something the whole team takes pride in, and it really makes a difference. I’ve stayed at many hotels over the years, and Hilton Northampton is one that I’ll happily return to. Thank you to the entire team for making my visit such an enjoyable experience. Highly recommended!

⭐⭐⭐⭐⭐ Exceptional hospitality from start to finish. I’ve stayed in many hotels over the years, but what really sets Hilton Northampton apart is the people. Every member of staff I encountered was welcoming, friendly, and genuinely seemed to care about making guests feel at home. A special mention has to go to Nisha, who was absolutely fantastic. She consistently greeted everyone with a smile, was incredibly helpful, and her professionalism and kindness made a lasting impression. It’s employees like Nisha who turn a good stay into a great one. The whole team deserves recognition for creating such a positive atmosphere. The hotel was spotless, the room was comfortable, and everything ran smoothly throughout my stay. Thank you to Nisha and the entire Hilton Northampton team for your outstanding service. I’ll definitely be returning and will be recommending this hotel to friends, family, and colleagues.

⭐⭐⭐⭐⭐ I had a fantastic stay at the Hilton Northampton. From the moment I arrived, the service was warm, professional, and genuinely welcoming. A special thank you to Nisha, who went above and beyond to make sure everything was perfect. Her attention to detail, friendly attitude, and willingness to help really stood out and made the stay feel personal rather than just another hotel visit. The rest of the team were equally impressive—everyone I interacted with was courteous, approachable, and clearly took pride in delivering excellent customer service. It’s rare to find a team that works together so seamlessly to create such a positive guest experience. The hotel itself was clean, comfortable, and well maintained, making it an ideal place to relax. I wouldn’t hesitate to stay here again and would happily recommend Hilton Northampton to anyone looking for outstanding hospitality. Thank you, Nisha and the entire team, for making my stay such an enjoyable one!

Perfect stay

For a Hilton, I’m surprised at how poor this hotel was. A family room, no air conditioning and it was roasting, spare bed not made up, 2 towels for 5 of us. They tried to charge me £8 for parking, but they backed down on this after I had a moan. Not worth £170, although breakfast was very good. Bathroom in the room was tired and room a bit basic. Couldn’t open windows, as went straight out on to outside bar area and very noisy. No more than 3 star!

Nice hotel, big rooms, shower was nice. Only wish they had AC in this heatwave. Staff were helpful and gave extra room portable fans.

It was okay. But there were no bottles of water in the room.

Hotel would have scored a 9 if there had been air conditioning in the room in this hot weather . Staff were so kind and polite . Room very large and clean.

The hotel had great parking with loads of spaces. The staff were brilliant, particularly the nice lady who checked us in, she was very helpful and a pleasure to deal with. The room was perfect and the restaurant and bar were great. All in all, a brilliant hotel, we will be back

Excellent staff, breakfast, bar and light meals. Hotel let down by having very few parking spaces for the disabled and having to pay extra for the privilege. In addition no lifts to the upper floors and TV didn’t work, despite valiant efforts by staff. They tried to change our room but none available.

Vicki at reception was lovely and helped sort my reservation that I made from Hotels.com when checking in. Staff were brilliant and polite, room was great but no air conditioning but we had a fan. Overall exceptional experience and I will be staying again when down south. Good for families.

Lovely place, nice clean rooms and great food. Staff were really nice, helpful and well presented. I’ve added it to my favourites for future stays in the area.

Good stay.

Useful hotel, no issues

Breakfast was amazing and great thanks to Hannah Nicha and big thanks to the manager Neil Thank you for your excellent hospitality and professionalism. Your kindness and dedication made my stay truly enjoyable. I sincerely appreciate your efforts in making guests feel welcome and comfortable

activities for kids, park area and good breakfast

Breakfast was very good and service brilliant!!

Exspensive

It was a lovely room. The staff were so kind and helpful. The breakfast was amazing and the service was great! Thank you.