Staff very polite and helpful. Room spotless, bed very comfortable and breakfast was good. Location very good.

Yes

I booked a double bed and they gave me two singles pushed together

Great hotel overall and great location

Great location!! Very clean staff were great, room needs a little update but overall a lovely stay and would definitely stay again.

Service at reception good, room cleaned each day

Great hotel great staff great location

The room was clean and so were the facilities. I would recommend trying to not get a room in the front, lots of people in the street at night. And stayingbthere in the winter, you have to sleep with the window open becausebthe heat runs constantly. The ataff is very freindly. I had a great stay.

Excelente

Location 100m from opera metro stop staff friendly room excellent Didn’t have breakfast Close to the main square for Christmas markets etc Local area seemed very safe.

Room was clean and comfortable, hotel is conveniently located, walking distance from many attractions, close to public transit links

Yes

Room clean

The staff and manager were all amazing. I reported an issue with my room and it was attended to immediately. The hotel is very close to the cathedral and Christmas market. The room was very hot & I’m from the Caribbean so I turned off the heat and open the window for a little then it was very good. It is convenient to have a kettle and tea / coffee in the room for early checkout . They even gave us breakfast to go as we had a really early checkout.

Amenities

Was given a New Urban instead of the cozy agreed Shower head was inadequte

Room was spotless and so well heated, and very well porportioned. Breakfast was excellent and gluten free options were available. The bistro offered a small but excellent selection of food and the service was excellent. Would highly recommend this hotel for location, amenities, food and service.

Great staff very attentive, only issue we had is my key not working on one day which was fixed immediately

Moldy shower curtain and my door didn’t auto lock when I’d leave for the day. If someone were to push on my door, they’d have complete access to my room. I told front desk and they assured me someone would come by the next morning to fix it, yet no one came.

The room was clean and well appointed. Breakfast was great and all staff were very helpful and friendly.