room was dirty. the fridge did not work, lighting was dark, and there was no conditioner. the front desk clerk at check in was rude. the only window faces the indoor pool and other rooms so they were kept shut for privacy. the only positive is that it was quiet. the pictures on the site are deceiving.

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Breakfast available, clean, quiet.

The hotel has an excellent downtown location for everything when it comes to a fun time

Clean, quiet, good breakfast, enough towels

Be prepared to pay for parking, the website says parking is available, and I also called to see if it was complementary, however, upon arrival they charged us extra $ for parking. Not the end of the world, just would have been nice to know and would recommend that they update their amenities to 'paid parking available'

small beds, staff was fine, hotel is in poor condition and it’s weird/creepy to have rooms facing the indoor pool

Likely the dirtiest bathroom I've ever been in at a hotel. Used washcloths were still hanging on the shower curtain bar. Used soap or at least a little bit of it was still on the shelf in the shower. Of I don't know if there was boogers on the wall or if it was puke residue in the bathroom, but there's definitely something that came out of someone's body, hardened to the wall. The beds... As my kid would say" they should have called this place the uncomfortable inn". Honestly they weren't horrible but they were far from great. Quite a large mini fridge in the room, but the cooling coils for the freezer must have had an inch ice on them so so doesn't look like it's been defrosted or turned off a year. So I would think that it doesn't see too regular of cleanings. Elevator didn't work to go up or down for most of the evening and overnight, many of us returning from the Oilers game were unable to get to our rooms since there is no stair access that hotel guests can take. Front desk had a sign on it for the better part of an hour saying, be right back. A few of us went walking around looking for anyone to help get us to our rooms and we grabbed the walkie-talkies and tried to communicate with whoever had it on the other end but no one answered. We phoned and no one answered. I believe they were trying to figure out the elevator situation but between 6 and 10 of us were left. Wondering if we were ever going to get to go to sleep.

Very helpful and friendly.

Superb

Bedroom had no way to change the temperature. Sink drain was broken. TV was unplugged from wall. I froze during my sleep

Happily surprised! Found the bed very comfortable and linens very clean and white. Younger European man at desk at check in and lovely Indian lady on checkout were very courteous. Would stay again.

Hotel is Dated but a comfortable stay. Staff were really great !

Room was very average hotel needs an update. Shower was either too cold or too hot not a consistent temperature. Room was cold Staff were friendly and breakfast was okay

I love how close it was to downtown edmonton, the staff were amazing and complementary breakfast was amazing. Stayed 2 nights.

Buffet breakfast was just okay. The temperature control on the heating/cooling unit in the room didn’t work. The bathtub was unusually narrow. The elevator went up and down between floors when we were asking it to go down to the lobby. The front desk however, offered us an upgrade from double beds to queens, which was appreciated.

This property is budget friendly and is located in a central downtown location. The room was average as expected, dated and showing its age. It could use a good cleaning as windows in lobby and room as well as elevators/floors need attention. The breakfast was good with an assortment of options. Pool and hot tub are small but a nice amenity to have. Nighttime outside the hotel is noisy but earplugs help. It’s an older property and expectations should be such. Staff is friendly and service is good.

Good location in the downtown, nearby commute to bus and taxis. Room is clean, ac and TV working well. Whirlpool and lap pool are ok. Staff friendly and accommodating. Value for money.

they upgraded our room for our aniversery and treated us like a king and queen. it was a lovely stay they made us super comfortable. would stay here again!

Very clean