A unique experience for outdoor activities, including nature hikes, canopy trams, swimming, Nature exhibits, birds, animals and everything rainforest. The hotel rooms are clean, spacious and comfortable. The food was fresh, tasty and plentiful, however, we found the buffet breakfast and lunch to be a bit pricey, if you are an older person with a small appetite like us. In our younger years, it would have been a good value proposition. We always enjoy our visits here and will return again. The staff are very friendly and helpful. For jungle activities, lightweight long pants and insect repellent are helpful. Amazing fauna can be appreciated up close.

Wonderful place with amazing view

Amazing place! Loved it! The tours are so worth it

The front desk staff was friendly and very helpful.

Beautiful place, magnificent rooms, wonderful food, very helpful staff. Highly recommend.

Booked thru expedia the reservation number never went thru maybe the issue is with Expedia, they did not had a reservation in my name I sent a few emails never got a replay back Terrible communication

One of the most beautiful places I have visited.

I spent 5 days here recently. Rooms are spacious, clean. Hardly any mosquitos during my visit. There was a problem with hallway lighting being out which wasn't addressed during my stay, though the front desk was aware. Pool and Monkey Bar staff were very nice. I had a few issues though. I took 4 tours while there, and only 1 was a good value for money, in my view. There are 2 restaurants at the hotel which include the Monkey Bar and another one level down, plus another one which is open on weekends but is a little walk from the hotel. The Monkey Bar had burgers/nachos/cake. The restaurant downstairs had only a buffet for lunch and dinner, and very few signs to describe contents. I have some minor allergies, and there was no way to know what was on offer, so I lived on burgers and chicken tenders for the duration. For breakfast there was an a la carte option, the a la carte American Breakfast was very good, ample servings. The grounds are interesting, lots of birds and a few monkeys. The area felt very safe.

great place, modern an rugged within nature I enjoyed the balance

Tiene buena ubicación y surroundings si se busca estar en medio de naturaleza Nuestro cuarto no tenía teléfono para llamar a recepción, olor a humedad, elevadores con olor feisimo Tienen que darle más cariño

Fantastic location in the jungle with incredible views of Lake Gatun from the room balcony. The night safari was really fun for the kids. We enjoyed our stay.

This was my second time staying here. I really love this place! The views are fantastic. I shot this bird from my balcony! There's great birding along the property's trails and in surrounding areas such as Las Chungas, just down the road. And of course, Pipeline Rd., one of the best birding locations in the world, is only 5 minutes away. The large room was very clean and attended to, and most comfortable.

Food is amazing, I especially loved the gluten and lactose free options! Chef's and staff there are world class. The views are breathtaking! The grounds are so nicely taken care of and such an amazing theme and variety of tropical plants! A few cautions that may be helpful to some travelers who have limited mobility. There's a lot of stairs or ramps to get down to the pool area. I don't believe there's traditional AC, the rooms seem to have a built in swamp cooler and a separate floor dehumidifier. There's no surprise that it's a humid climate, but I was still a little taken back at just how much water the dehumidifier pulled out of the air. Probably 3-4 gallons per day. The issue is the by product of a dehumidifier running is it produces heat which in turn negates some of the cooling ability of the swamp cooler. On average the room would be in the 19-21 Celsius range. So if you're used to colder conditions etc, you may not be as comfortable. But, the contrast from outside to inside of the room makes a big difference and you are able to cool down. In my opinion the resort should upgrade to mini-split AC units for each room. And also vent the hot air output of the de-humidifiers outside. Overall a lifetime experience there and I wouldn't let the AC stop someone from going, just don't expect western hotel or home like AC.

The whole atmosphere and jungle setting Was incredible. It’s like stepping back in time like Jurassic park. The wild life amazing and incredible views. The only downside about the whole stay was in room 415 and the air-conditioner was not working Properly so I had very little Sleep. They staff looked at the problem but no resolución. This was the only Reason I could not Rate the resort higher.

Great scenery and location, plenty to do!

Très bel hôtel, luxueux... donc un peu cher, mais à faire une fois.... et y demeurer 2 jours afin de profiter de toutes les activités, dont certaines sont incluses (gratuites). Raúl le guide est efficace et très gentil. Le service au buffet est très bien. Le repas du soir est très bon, plusieurs choix. Le petit déjeuner est moins cher lorsque payé en même temps que la réservation sur Hotels.com... bon choix et un cuisinier fait les omelettes sur place au goût de chacun. Rien à redire sur la chambre très spacieuse et très propre, avec un grand balcon. Nous avions la vue sur la rivière.... vraiment belle !!

Breakfast was good

Yes a very nice breakfast, location incredible

We loved our time. I think most of that is due to the location but the resort was also great. The night safari was my childrens favorite part of our trip. The excursions are a little overpriced and the facility is a little run down but it worked really well for our family.

Excellent facilities, lots of staff to help and provide services, the free night creatures safari was very nice. Beds were comfortable and the balcony with a hammock was delightful. Breakfast buffet was excellent also!