I have stayed at this hotel before and know to have a reasonable stay you need to book a deluxe room. I did this and when I arrived I was told it was not a dog friendly room despite having called ahead to confirm before booking. I was given a room which was for three instead which basically had a single bed instead of a dressing table. A tv which could only be watched from a single dining chair set in a corner. The bed was a small double which creaked and the bathroom was falling to bits with a stained floor. It is a shame because it is a convenient hotel for me but having paid for a deluxe room and being given that room was really not acceptable.

Staff were really helpful but the hotel is a bit tired. In the first room I was allocated the shower didn't work properly so I was moved to another room. This was better but one of the sink taps was loose. General maintenance could be better. Breakfast was good but they ran out of eggs on the second morning so choice was limited. Plenty of parking and a lift for the upper floors. This hotel could be really nice with some investment put in!

Nice hotel and staff. 4 Euros per day to use gym. Should be included in hotel cost / complimentary. Perhaps separate group, however same building. Sauna, steam room, pool and shower we very nice as were the locals who I met with gym memberships.

The Walls and upper area of the Swimming pool area needs addressing (Green Algie) I'm not 100% sure but there may be a pipe leaking under the carpet in room 115 The Floor boards above 115 are a disturbing issue as I was woken up very early Over all an OK stay

The bedroom is clean, sheets and mattress are comfy. The bathroom was dirty, there were fake tan marks on the walls and shower curtain. There was black hairs on the bath when I arrived. The shower has been installed too low, to the point an average sized person would need to crouch down to wash their hair. The shower head was also broken and didnt hold the position.

Receptionist was very welcoming & friendly on arrival. Looked like she needed some help but handled everything very well. Will be back again in the future

Room had no heating Half the lights and power sockets didn’t work The receptionist couldn’t be bothered to sort the issues as it wasn’t her problem.

As usual excellent service excellent value

Very good value for money, a few small aesthetic issues with the room but nothing that caused any inconvenience. £30 cheaper than other nearby hotels and I had a really good night sleep.

Room was nice. I liked the shower wet room. Clean & great for business one night stay. Location was easy

Staff friendly and polite, rooms clean couldn’t fault.

Helpful staff

Roo

Room had mold one curtains, walls, sinks. When I asked to change room was told no more rooms but could upgrade to family room (traveller of one)

Creaking floor boards in room and 1st floor corridor Noisey fan never swithing off can hear others in rooms next or above Only one price for Meal (you must have 3 courses) Not customer care I think Sauna and Steam room a few issues temp etc Well I stayed dry inside

Room was ok. Food a bit pricey so ordered to room. Stayed for work.

The room has some issues but the hotel should look at them

Was good

Staff great, room a bit smelly, but didnt complain

Parking -excellent. Helpful staff.