Chilston Park Hotel

Explore Chilston Park Hotel
9.2
Exceptional
From 276 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.2

Service and Facilites

9.2

Traveler Reviews Chilston Park Hotel

Number of reviews per page
20
40
Top reviews
Dawn
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall we were happy with our stay. The outside if the hotel and grounds are pretty, the food in the evening and morning was to a very high standard. We stayed in a very good sized suite, which pleasantly surprisingly had 2 bathrooms with matching showers, toilet and bath. On the whole, the staff were polite and accommodating to our requests. The reason for 4 stars, there were elements of the room and dining room which could do with some tlc. Paint chipping off skirting boards, damage to one of our baths. And dining area cleanliness wasn't as pristine as it could potentially be - stain on curtain where we were sitting, stain on breakfast menu card, cobwebs on upper wall towards ceiling and stickiness and coffee stains on edge of bar. There was at least one wedding happening in our time there so totally appreciate staff were busy but there were frequently times when staff were standing together near bar, yet there were multiple tables, inside and out, which hadn't been cleared of dirty glasses etc. And given there was a fridge in the room perhaps it would have been a nice touch to have fresh milk for tea coffee and for the complimentary water to be in the fridge too. All in all, it felt like this hotel had so much potential to be outstanding but it was in need of management with high standards to give it the care it deserves.
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Herbert
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Beautiful historic hotel in a countryside setting, just a mile from a mediaeval village. Very nice restaurant on site.
Jonathan
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect overnight stay before getting on the train to go to Europe. All the staff were super friendly. The grounds are lovely and I would definitely book it again.
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great service, especially the young man who ran the bar, waited and seemed to do everything expertly. Delicious food, catering for dairy intolerance was appreciated. Lovely relaxed scenic grounds and flowers. Mews room on ground floor was nice. No fridge or AC in room but no issue. Would definitely return!
Kay
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were absolutely lovely nothing was too much trouble and made our stay very accommodating and extra special. Thank you so much Kay King
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Parking and layout of venue good. Very friendly and helpful staff. Menu was divine for dinner, lounge and breakfast - gorgeous food and locally sourced. Outdoor games available - croquet, petanque. Bed very comfortable.
Cassandra
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was just so perfect!
Alia
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Staff were lovely and very accommodating. It was a delightful stay all together
Liam
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Fab room, Fab food, Fab location and topped off my excellent helpful staff
Judy
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Lovely hotel in a lovely location. We stayed for a family wedding. Very comfortable room, good food and relaxed environment
Niall
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Perfect stay
Chris
icon-Business
Business
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The hotel looks nice and the public areas are well kept (apart from the dead flies on the windowsills next to the tables) the attention to detail needs work. The rooms however do need some attention from the management. Poorly maintained, very dirty and unkept. Disappointing for a hotel at this price point. The staff are all very nice and are the hotels biggest positive.
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Andrew
icon-Leisure
Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice property and Staff were excellent. Pillows were poor and bathroom should be upgraded for the price.
CHRISTOPHER
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful friendly staff at check-in, at breakfast and on departure. Breakfast was good quality.
Jeffrey
icon-with Partner
with Partner
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Worth the stay for the food only. Great chef, fabulous food. One issue with room very well managed by staff and fully resolved. Well done.
Joanne
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Although some areas could take a lick of paint, this traditional country house hotel was just what we wanted pre our Le Shuttle journey. The staff are an absolute credit to hospitality, the food is delicious and the bed was comfy, great shower pressure and peace and quiet plus safe parking.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

A nice stay in a very comfortable room. The hotel is beautifully situated & the history of the building is very interesting. Breakfast was tasty & staff were attentive. Will be staying again, in future.
Sukhninder
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Beautiful setting…
Bridget
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

We came for a few days at Christmas and it was wonderful. The chef was very accommodating to my daughter’s gluten free requirements. The food was wonderful and the staff were especially kind and attentive.
Steven
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Friendly staff.
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