9.8
Exceptional
From 1,007 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

10.0

Traveler Reviews Avenida Palace

Number of reviews per page
20
40
Top reviews
Donald
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What an outstanding hotel. It was out first time in Lisbon and chose the hotel for walking proximity to attractions, metro and train stations. The hotel was impeccably clean and the staff friendly and welcoming. Our room was extremely clean and well furnished with a stocked fridge and Nespresso coffee machine. Breakfast was wonderfully elegant with staff in suits or tuxes. The food was extremely fresh with a variety of hot dishes, pasties and fruit. The coffee was excellent. Breakfast became a morning event for us as the dining hall was quite elegant - a great way to start the day. The bar was fantastic and the architecture and ambiance elevated our cocktail experience. The hotel was an easy walk to restaurants shops and bakeries - just a fantastic location. It is next to Rossio station making a day trip to Sintra effortless. Ubers were easy to get and pulled up right to the door. All in all, we felt the hotel elevated our Lisbon experience and greatly added to a 10/10 visit to the city and region. We were impressed by how the hotel staff worked to make the stay effortless with an evening turndown service accompanied by chocolates and a variety of bedtime treats. All in all, a well done stay and 5/5 stars!
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Jordan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Incredible staff. Great breakfast. And on our last day we had to leave early early--so they brought us a complimentary continental breakfast at 5:15 am.
Christopher
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel - grand rooms, great, friendly staff and fantastic breakfast. My expectations of staying in such a grand hotel in the centre of Lisbon were exceeded.
Michelle
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The perfect place to stay when visiting Lisbon. I loved the history and charm of the place. The staff were very friendly and helpful. I will definitely try to come back!
Theresa
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was great. Air conditioning was nice and cool. Staff was fantastic. The hotel is in a great location with a little car port where drivers can drop you off. My favorite feature was the Living Room attached to the bar with beverage service and electrical plugs. I would absolutely stay here again.
Marc-Andre
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and fantastic buffet
JENNIFER
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of the swankiest hotels we have stayed in. The staff was amazing and Mr Pedro Costa went over and beyond to make our stay memorable and fantastic. Staff was amazing
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was excellent. Good variety and well done.
tania
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location… train station 1 minute walk for easy commute to Sintra. A great base to explore Lisbon. Breakfast is outstanding.. comparable to other 5 star hotels in Europe. Staff are all helpful. Would stay here again when /if return to Lisbon.
Duane
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elegant old hotel. Comfortable rooms but on the small side and some wear showing. Very conscientious bell staff. Front desk clerk was a little lazy with a dinner recommendation to a lined up mid range touristy restaurant. Excellent breakfast.
Lynn
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was fresh. Room a little tired
Theodore
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great location, nice breakfast buffet, clean room, bell hop staff was excellent concierge was just ok.
J.
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Outstanding location! Very helpful staff and great accommodations. Will stay there on any future visits to Lisbon!
Marina
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

breakfast was fabulous! hotel is a gem!
Mary Ann
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a beautiful old hotel. The staff were amazing!! We loved our stay here ( second for me) and would always stay here if in Lisbon. The British bar and breakfast were delightful.
Mark
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staffs are excellent. Cleaning room every day with chocolate, fruits, snack, very nice and thoughtful
Stella
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel. Will stay again
Laurence
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean rooms, amazing breakfast and fantastic staff. Pne of the best jotels we have ever stayed at
Stephen
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was excellent
Osvaldo
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent in all elements a traveler expects. Great location , friendly and well trained personnel, classy infrastructure . Highly recommendable .
Number of reviews per page
20
40