Hôtel Mercure Lyon Centre Beaux Arts

Explore Hôtel Mercure Lyon Centre Beaux Arts
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

10.0

Service and Facilites

9.4

Traveler Reviews Hôtel Mercure Lyon Centre Beaux Arts

Number of reviews per page
20
40
Top reviews
Caroline
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed the hotel as it was centrally located, and had very pleasant and helpful staff members. Our room was spacious, bright, quiet, and clean. We would definitely stay at this hotel again.
Joe
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was so helpful. I would like to send a big thank you to Marcia! Please recognize what an amazing staff member she is. Her smile and willingness to help us goes above and beyond.
Vernon
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice, safe hotel in the center of town. The front desk staff was very good, but the housekeeping staff left a bit to be desired. We asked at the front desk for extra pillows, which never came so we had to ask housekeeping. They, in turn, had to speak to someone higher up. Eventually the front desk staff brought the pillows after which housekeeping tried to bring them again. Also, we left the room one morning and returned early afternoon and the room had not been serviced. None every returned so we were w/o dry towels that day.
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Jan
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location in the city. The room was spacious but the bathroom designed in a way that the whole floor gets wet with the shower. In addition there is no ventilation in the bathroom and the area stays very humid.
Gloria
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved staying here! First the location was excellent. We were able to walk everywhere from here and were in the middle of the DT hub and close to the Old Quarter. The rooms are clean and stylish and they have lovely lounge areas by reception. The staff were very helpful and st all times very pleasant and informative. We’d stay there again!’
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Gary
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Shower was great ,nespresso and mini bar good , bed comfortable , carpets should be replaced with hardwood floors, I did not like they reminded me of motels from the 80’s , floor mouldings very worn need re-finishing. Breakfast could be improved.
Oksana
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent location within walking distance from major tourist attractions. Rooms were rather spacious for a European hotel however the AC didn’t work well. The hotel is clean and quiet despite being in a central area.
Peter
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay here. Beautiful hotel and a well appointed room with a very comfortable bed and a great view of the city. Very nice and professional staff. Great breakfast! Perfect location, walkable to all the best restaurants and shopping. Thank you! We will be back! Peter and Louise Koslik, B.C. Canada
Tetyana
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel location is perfect as you are walking distance to coffee shops, restaurants and major attractions. The rooms are relatively spacious for an old European building. I only wish there was lotion in the room and better air conditioning, but other than that everything was perfect. We would definitely stay here again.
Dale
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast fresh and ample. A/C really did not work.
Simon
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with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

L’hotel est super bien situé, le staff à l’accueil est incroyable. Nous avons adoré notre séjour, Lyon est une ville accueillante.
Bradley
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good central location. Easy to walk to the old town Comfortable beds. Not too soft nor hard Great breakfast if you decide to choose it though there are dozens and dozens of dining options within 10 mins walk
Cathleen
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location was good..room spacious and clean…bed comfortable…bathroom very nice…breakfast very good…liked it
Veronique
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Warm welcome, superior corner room requested was a good size with nice view and quiet. Decor a bit naff, and promised balcony not useable (off the bathroom and couldn’t use it as tiny). Good location.
Tatum
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This was a fantastic hotel! A tad difficult to navigate from Uber as they consistently refused to drop off/pick up in front of the hotel. The room was spacious and the staff were very accommodating to my husband and I. We were lucky to be welcomed to a note and small token acknowledging our anniversary. Overall, it was a great stay and will definitely return!
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Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean, reasonably good size, comfortable bed.
Jeanne
icon-with Partner
with Partner
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

L’hôtel n’est pas en bon état: chambre avec coulisses sur les murs, tapis sale, et espace restreint. Le seul point positif: petit déjeuner très bien.
Grant
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great 2 night stay. Upgraded to a Privilege room and was glad I did, my friend was in a regular which was a lot smaller, also mine had an espresso machine and a mini bar (soft drinks) that they refilled. Extremely clean throughout, friendly staff. Silent room on 5th floor with good blackout curtains. Both my room and my friend’s standard room had a small balcony with a fantastic view. Didn’t have breakfast. Location is excellent. Ride share app from the airport for 2 was only 6€ more than the train and saved the walk to the hotel
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Mandy
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff friendly. Stayed in prestige room
Brenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel was perfect.
Number of reviews per page
20
40